ORDER SUPPORTING APPARATUS, CONTROL METHOD FOR AN ORDER SUPPORTING APPARATUS, ORDER SUPPORTING SYSTEM, AND COMPUTER READABLE STORAGE MEDIUM
First Claim
1. An order supporting apparatus connected to a monitoring apparatus over a network, the monitoring apparatus configured to determine a supply status of a plurality of devices in the network and to send supply shortage information regarding at least one of the devices determined to have a supply shortage to the order supporting apparatus, the order supporting apparatus comprising:
- a memory configured to store device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device; and
a determination part configured to determine, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information,wherein the determination part is configured to deselect, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus.
1 Assignment
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Accused Products
Abstract
An order supporting apparatus connected to a monitoring apparatus over a network, the monitoring apparatus determining a supply status of devices in the network and sends supply shortage information regarding at least one of the devices determined to have a supply shortage to the order supporting apparatus. In particular, the order supporting apparatus includes a device information storage part that stores device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device, and a determination part that determines, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information. Further, the determination part deselects, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus.
67 Citations
13 Claims
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1. An order supporting apparatus connected to a monitoring apparatus over a network, the monitoring apparatus configured to determine a supply status of a plurality of devices in the network and to send supply shortage information regarding at least one of the devices determined to have a supply shortage to the order supporting apparatus, the order supporting apparatus comprising:
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a memory configured to store device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device; and a determination part configured to determine, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information, wherein the determination part is configured to deselect, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus. - View Dependent Claims (2, 3, 4, 5)
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6. An order supporting apparatus connected to a monitoring apparatus over a network, the monitoring apparatus configured to determine a supply status of a plurality of devices in the network and to send supply shortage information regarding at least one of the devices determined to have a supply shortage to the order supporting apparatus, the order supporting apparatus comprising:
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device information storage means for storing device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device; determination means for determining, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information, wherein the determination means deselects, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus. - View Dependent Claims (7, 8, 9, 10)
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11. An order supporting system, comprising:
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a monitoring apparatus configured to determine a supply status of a plurality of devices in a network and to send supply shortage information regarding at least one of the devices determined to have a supply shortage to an order supporting apparatus connected over the network; and an order supporting apparatus including a device information storage part configured to store device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device; a determination part configured to determine, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information, wherein the determination part deselects, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus.
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12. A control method for an order supporting apparatus connected to a monitoring apparatus over a network, the monitoring apparatus configured to determine a supply status of a plurality of devices in the network and to send supply shortage information regarding at least one of the devices determined to have a supply shortage to the order supporting apparatus, the method comprising:
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storing device information describing whether each device is monitored as a monitoring target, and maintenance contract information of each device; determining, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information; and deselecting, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus.
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13. A computer readable storage medium that stores a computer program configured to cause a computer to perform a process, the process comprising:
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storing device information describing whether each device is monitored as a monitoring target by a monitoring apparatus, and maintenance contract information of each device; determining, based on the device information, whether each device is subject to the maintenance contract when the order supporting apparatus receives the supply shortage information; and deselecting, in the device information, a device as the monitoring target when the device is determined to have a supply shortage by the monitoring apparatus.
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Specification