Real Time Data Storage Monitoring and Administration
First Claim
1. A storage monitoring and administration system for remotely monitoring and providing administration to a data storage system, said storage monitoring and administration system comprising:
- at least one remote storage management system including;
at least one connection to said data storage system;
software for managing and monitoring said data storage system; and
a connection to a network; and
a central monitoring system including a connection to said network for connecting to each said remote storage management system, wherein said central monitoring system maintains a substantially constant, real-time live connection with each said remote storage management system over said network.
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Accused Products
Abstract
The remote monitoring and administration system and method provides proactive monitoring and maintenance of one or more storage systems at remote locations from a central monitoring system. The remote locations include at least one data storage system connected to the Internet. The central monitoring system includes one or more cluster nodes connected to the Internet. The monitoring and maintenance of the storage system(s) is preferably provided via a substantially constant live real-time connection over the Internet. In some embodiments, the invention includes a LAN port and the data storage system and central monitoring system are connected via a standard IP address.
20 Citations
27 Claims
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1. A storage monitoring and administration system for remotely monitoring and providing administration to a data storage system, said storage monitoring and administration system comprising:
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at least one remote storage management system including; at least one connection to said data storage system; software for managing and monitoring said data storage system; and a connection to a network; and a central monitoring system including a connection to said network for connecting to each said remote storage management system, wherein said central monitoring system maintains a substantially constant, real-time live connection with each said remote storage management system over said network. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12)
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13. A remote management system for monitoring a data storage system, said remote management system comprising:
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an operating system; at least one storage application; an in-band connection to said data storage system; an out-of-band connection to said data storage system; an event monitor for monitoring events in said storage system and for receiving data and alerts at a real-time level; a TCP/IP connection to a network; and a secure communications server for communicating with a central monitoring system using the TCP/IP connection over the network. - View Dependent Claims (14)
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15. A central monitoring system for maintaining a substantially constant, real-time live connection with a remote storage management system over a network, said central monitoring system comprising:
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at least one thin client including a secure communications client; and a plurality of cluster nodes in communication with said at least one thin client, each of said cluster nodes comprising; an operating system; a secure communications server agent for communicating with said thin client; a TCP/IP connection to the network for connecting to said remote storage management system; a secure communications client for communicating with said remote storage management system using the TCP/IP connection over said network; and a fail-over agent for exchanging configuration information between said cluster nodes and for re-routing data from failed cluster nodes to surviving cluster nodes.
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16. A method for proactively monitoring and providing administration to a remote data storage system at a remote location, said method comprising the steps of:
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establishing and maintaining a substantially constant, live real-time connection between a central monitoring system and a remote storage management system connected to the remote data storage system at the remote location; receiving data and alerts pertaining to the data storage system; accessing said data and alerts over the real-time connection; and displaying said data and alerts in real time at the central monitoring system. - View Dependent Claims (17, 18, 19)
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20. A method of providing a remote storage monitoring and administration service, for a data storage system at a remote customer location, said method comprising the steps of:
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ascertaining a customer configuration at said customer location; configuring a remote storage management system at said customer location depending upon said customer configuration; establishing and maintaining a live real-time connection between a central monitoring system and said remote management system configured at said customer location; receiving data and alerts pertaining to said data storage system; accessing said data and alerts over said real-time connection; and displaying said data and alerts in real-time at said central monitoring system. - View Dependent Claims (21, 22)
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23. A storage monitoring and administration system for remotely monitoring and providing administration to a data storage system, said storage monitoring and administration system comprising:
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at least one remote data storage system connected to a network; and a central monitoring system connected to said at least one remote data storage system via said network, wherein said central monitoring system maintains a substantially constant, real-time live connection with each said remote data storage system over said network. - View Dependent Claims (24, 25)
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26. A method for proactively monitoring and providing administration to a remote data storage system at a remote location, said method comprising the steps of:
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establishing and maintaining a substantially constant, live real-time connection between a central monitoring system and a remote data storage system at the remote location; receiving data and alerts pertaining to said data storage system; accessing said data and alerts over said real-time connection; and displaying said data and alerts in real time at said central monitoring system. - View Dependent Claims (27)
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Specification