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Methods, systems, and products for managing communications

  • US 20080130860A1
  • Filed: 12/19/2007
  • Published: 06/05/2008
  • Est. Priority Date: 03/29/2002
  • Status: Abandoned Application
First Claim
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1. A method of managing a communication, comprising:

  • receiving a communication from a calling number;

    communicating the calling number to a called number;

    querying for a reception status that determines whether to route the communication to the called number;

    receiving the reception status;

    if the reception status is restricted, then prompting the calling number for a forwarding number, receiving the forwarding number, and routing the communication to the forwarding number;

    if the call reception status is not restricted, then querying to determine whether the called number is encumbered;

    if the called number is encumbered, then querying for an encumberment feature that describes calling numbers, dates, and times for which communications are permissibly routed to the called number;

    if the calling number is encumbered and permitted, then routing the communication to the called number;

    if the calling number is encumbered and not permitted, then waiting for an assent from the called number;

    if an assent is received, then routing the communication to the called number; and

    if an assent is not received, then routing the communication to the forwarding number.

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