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INFORMATION TECHNOLOGY ENTERPRISE MANAGER

  • US 20080133259A1
  • Filed: 11/13/2007
  • Published: 06/05/2008
  • Est. Priority Date: 12/22/2003
  • Status: Abandoned Application
First Claim
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1. A computer-implemented information technology (IT) enterprise management system, the system comprising:

  • a computer-implemented relational database, the database including data entities organized into data groups, the data groups comprising;

    an information technology (IT) services data group, the IT services data group including information about an IT service provided to an organization;

    an IT resources data group, the IT resources data group including information about an IT resource of the organization used to provide the IT service; and

    an IT consumers data group, the IT consumers data group including information about an IT consumer within the organization that receive the IT service, the IT consumers data group comprising;

    an IT resources identifier, the IT resources identifier configured to link the IT consumer to an associated IT resource;

    an application interface configured to store information in the computer-implemented relational database, to access the information in the computer-implemented relational database, and to implement at least one IT enterprise management function using the information from the IT services data group, from the IT resources data group, and from the IT consumers data group.

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