INFORMATION TECHNOLOGY ENTERPRISE MANAGER

• US 20080133259A1
• Filed: 11/13/2007
• Published: 06/05/2008
• Est. Priority Date: 12/22/2003
• Status: Abandoned Application

• Current Assignee: BladeLogic Incorporated (KKR & Co., Inc.)
• Original Assignee: ITM Software Corp. (KKR & Co., Inc.)
• Inventors: O'Connor, Stephen J., Niermann, Thomas M.
• Application Number:
  US11/939,391
• Publication Number:
  US 20080133259A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

This document discusses, among other things, an information technology (IT) enterprise manager system. In one example, the system includes data groups organized into IT Services, IT Resources, and IT Consumers data groups. The IT Resources data group may include one or more of an IT Applications data group, an IT Assets data group, an IT Staff Data group, and an IT Vendors data group. The IT Consumers data group may include one or both of a Business Processes data group and an IT Clients data group. Information in one data group may use a link to other information in another data group. In one example, the system provides tools and methods for managing a portfolio IT projects through various phases of their lifecycles, such as during project definition, establishing a business case for the project, project design and implementation, and/or project wrap-up. For example, the system may provide user interface displays and report generation that permit the user to compare different projects, such as using business value, probability of success and/or other factors for performing the comparison.

Claims

1. A computer-implemented information technology (IT) enterprise management system, the system comprising:

a computer-implemented relational database, the database including data entities organized into data groups, the data groups comprising;

an information technology (IT) services data group, the IT services data group including information about an IT service provided to an organization;

an IT resources data group, the IT resources data group including information about an IT resource of the organization used to provide the IT service; and

an IT consumers data group, the IT consumers data group including information about an IT consumer within the organization that receive the IT service, the IT consumers data group comprising;

an IT resources identifier, the IT resources identifier configured to link the IT consumer to an associated IT resource;

an application interface configured to store information in the computer-implemented relational database, to access the information in the computer-implemented relational database, and to implement at least one IT enterprise management function using the information from the IT services data group, from the IT resources data group, and from the IT consumers data group.

2. A method of managing information technology (IT) for an organization, the method comprising:

receiving and storing information in a computer-implemented relational database; and

organizing the information in data groups in the computer-implemented relational database, the data groups comprising;

an information technology (IT) services data group, the IT services data group including information about an IT service provided to an organization;

an IT resources data group, the IT resources data group including information about an IT resource of the organization used to provide the IT service; and

an IT consumers data group, the IT consumers data group including information about an IT consumer within the organization that receive the IT service;

linking the IT consumer to an IT resource associated with the IT consumer; and

implementing at least one IT enterprise management function using the information from the IT services data group, from the IT resources data group, and from the IT consumers data group.