PROVIDER PRESENCE INFORMATION WITH LOAD FACTOR
First Claim
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1. A system, comprising:
- a service provider including a memory and a processor coupled to the memory, with the service provider being adapted to provide at least one service instance;
a presence generating program adapted to be located in the memory;
the processor adapted to execute the presence generating program to generate provider presence information, with the provider presence information including a provider status; and
a load monitoring program, in communication with the service provider, to generate at least one load factor in response to monitoring the at least one service instance.
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Abstract
In some embodiments, a system includes a service provider having a memory and a processor coupled to each other. The service provider is adapted to provide at least one service instance. A presence generating program is adapted to be located in the memory and the processor adapted to execute the presence generating program to generate provider presence information, with the provider presence information including a provider status. A load monitoring program, in communication with the service provider, generates at least one load factor in response to monitoring the at least one service instance.
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Citations
30 Claims
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1. A system, comprising:
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a service provider including a memory and a processor coupled to the memory, with the service provider being adapted to provide at least one service instance; a presence generating program adapted to be located in the memory; the processor adapted to execute the presence generating program to generate provider presence information, with the provider presence information including a provider status; and a load monitoring program, in communication with the service provider, to generate at least one load factor in response to monitoring the at least one service instance. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. An instant messaging (IM) server, comprising:
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a memory; a server presence program adapted to be located in the memory; a processor coupled to the memory and adapted to execute the server presence program to receive client presence information from at least one presentity client, to store the client presence information in the memory, and to distribute client presence information to at least one IM watcher client; and the processor being further adapted to further execute the server presence program to receive provider presence information for at least one service provider, to store the provider presence information in the memory, and to distribute the provider presence information to at least one service watcher client, with the provider presence information for the at least one service provider including a provider status and at least one load factor. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. An article comprising a machine-readable medium that contains instructions of a server presence program for an instant messaging (IM) server, which when executed by the IM server, causes the IM server to perform operations comprising:
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receiving client presence information by the IM server from at least one presentity client; storing the client presence information in a memory of the IM server; distributing the client presence information by the IM server to at least one IM watcher client; receiving provider presence information by the IM server for at least one service provider, with the provider presence information for the at least one service provider including a provider status and at least one load factor; storing the provider presence information in the memory of the IM server; and distributing the provider presence information by the IM server to at least one service watcher client. - View Dependent Claims (21, 22, 23, 24, 25)
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26. A client computer system, comprising:
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a memory, a mass storage device and a processor coupled to each other; a client presence program adapted to be stored in the mass storage device and to be moved to the memory by the processor; and the processor being adapted to execute a client presence program to receive provider presence information for at least one service provider from an instant messaging (IM) server and to store the provider presence information in the memory, with the provider presence information for the at least one service provider including a provider status and at least one load factor. - View Dependent Claims (27, 28, 29, 30)
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Specification