×

System and method for monitoring quality of service

  • US 20080137550A1
  • Filed: 12/11/2006
  • Published: 06/12/2008
  • Est. Priority Date: 12/11/2006
  • Status: Active Grant
First Claim
Patent Images

1. A computer implemented method for monitoring the quality of service of a service provider, the method comprising the steps of:

  • receiving first and second reports from first and second clients, respectively, the first and second reports having information relating to the quality of service provided by the service provider to the first and second clients, respectfully; and

    computing an estimate of the quality of service of the service provider using the information in the first and second reports ; and

    comparing the estimate with conditions set forth in an agreement involving the service provider.

View all claims
  • 1 Assignment
Timeline View
Assignment View
    ×
    ×