ACCESSING CALL CONTROL FUNCTIONS FROM AN ASSOCIATED DEVICE

• US 20080137643A1
• Filed: 12/08/2006
• Published: 06/12/2008
• Est. Priority Date: 12/08/2006
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Khanchandani, Niraj, Krantz, Anton
• Application Number:
  US11/608,728
• Publication Number:
  US 20080137643A1
• Time in Patent Office: Days
• US Class Current: 370/352
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1094 Inter-user-equipment sessions transfer or sharing
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04M 7/0012 Details of application programming interfaces [API] for telephone networks; Arrangements which combine a telephonic communication equipment and a computer, i.e. computer telephony integration [CPI] arrangements
• CPC Class Codes: H04M 7/003 Click to dial services
• CPC Class Codes: H04M 7/0033 Notification or handling of incoming calls by a computer

Abstract

Aspects of the present invention are directed at integrating the functions of a computer and an IP phone without requiring an intermediary computing device to manage the exchange of control information. In accordance with one embodiment, a method is provided for initiating a call from a computer that remotely accesses functions on an IP phone. More specifically, the method includes causing one or more functions executed on the IP phone to be exposed to the computer. In response to receiving a request from a computer to initiate the call, the method causes a first control message to be transmitted from the computer to the IP phone. In this regard, the first control message is configured to access a function exposed on the IP phone for generating the call to the remote user. Then, the first control message is converted into a second control message that is transmitted over an IP data network to the remote user.

Claims

1. In a networking environment that includes a computer associated with an IP phone, a method of allowing the computer to initiate a call with a remote user using the IP phone, the method comprising:

exposing one or more functions executed on the IP phone to the computer;

in response to receiving a request generated on the computer to initiate the call;

transmitting a first control message from the computer to the IP phone;

wherein the first control message is configured to access a function exposed on the IP phone for generating the call to the remote user; and

converting the first control message into a second control message that is configured to notify the remote user of the call when transmitted over an IP data network.

2. The method as recited in claim 1, further comprising:

receiving notice of the call on an IP phone associated with the remote user; and

causing a computer associated with the remote user to provide notice of the incoming call.

3. The method as recited in claim 2, wherein causing a computer associated with the remote user to provide notice of the incoming call includes converting the second control message into a message type that may be transmitted over a Non-Call Signaling Channel.

4. The method as recited in claim 1, wherein exposing one or more functions executed on the IP phone to the computer includes defining communication primitives that may be called from the computer.

5. The method as recited in claim 1, wherein transmitting a first control message from the computer to the IP phone includes configuring a SIP-based message to access a communication primitive that is exposed on the IP phone.

6. The method as recited in claim 1, wherein transmitting a first control message includes establishing a communication channel between the IP phone and the computer.

7. The method as recited in claim 1, wherein converting the first control message into a second control message includes receiving data in the form of a sequence of digits or SIP-based uniform resource identifier and inserting the data into packets that adhere to the real-time protocol.

8. The method as recited in claim 1, wherein converting the first control message into a second control message includes:

causing the computer to transmit a SIP-based info message with information that identifies the remote user; and

using information in the SIP-based info message to construct a SIP-based notify message for transmission on the IP data network.

9. A computer-readable medium containing computer-readable instructions which, when executed, performs a method of pairing a computer and an IP phone so that control information for handling computer telephony integration may be directly exchanged without using an intermediary computing device, the method comprising:

changing the network location where functions for handling computer telephony integration are performed to the IP phone;

establishing a communication channel between the IP phone and the computer suitable for exchanging control information; and

exposing functions of the IP phone for remote access from the computer.

10. The computer-readable medium as recited in claim 9, wherein changing the network location where functions for handling computer telephony integration are performed includes broadcasting the network location of the IP phone to a set of network endpoints.

11. The computer-readable medium as recited in claim 9, wherein establishing a communication channel between the IP phone and the computer includes exchanging a set of SIP-based notify and info messages.

12. The computer-readable medium as recited in claim 9, wherein a function exposed on the IP phone includes a function to hold/resume a call from the computer.

13. The computer-readable medium as recited in claim 9, wherein a function exposed on the IP phone includes a function that allows the volume of the call to be increased and decreased from the computer.

14. The computer-readable medium as recited in claim 9, wherein a function exposed on the IP phone includes a function for muting the volume of the call from the computer.

15. The computer-readable medium as recited in claim 9, wherein a function exposed on the IP phone includes a function that allows a network conference to be established from the computer.

16. The computer-readable medium as recited in claim 9, wherein a function exposed on the IP phone includes a function that allows a call to be initiated from the computer while audio data is transmitted using the IP phone.

17. The computer-readable medium as recited in claim 9, wherein exposing functions of the IP phone that may be remotely accessed from the computer includes transmitting a SIP-based info message from the computer to the IP phone that identifies features of the IP phone.

18. A computer system that supports the integration of computer and telephony functions between paired devices, comprising:

an IP phone for communicating audio data over an IP data network with a remote user, wherein the IP phone is further configured to;

allow a computer to access functions that are exposed on the IP phone from a remote network location;

notify the computer of events that occur on the IP phone;

a computer configured to;

access functions on the IP phone through the transmission of control messages; and

receive notice of events that occur on the IP phone.

19. The system as recited in claim 18, further comprising a multipoint control unit configured to manage the exchange of control information to enable the IP phone and computer to participate in a network conference.

20. The system as recited in claim 18, wherein the computer is further configured to:

allow the IP phone to access functions that are exposed on the computer; and

wherein a function exposed on the computer allows the IP phone to initiate a call with a remote user using the computer.