Systems and Methods for Replaying Recorded Data
First Claim
1. A method for replaying recorded data, comprising the steps of:
- instructing a recording system to replay recorded data to at least one of a phone and a computing device;
establishing a first session to replay the recorded data over a network, the first session including an electrical connection to facilitate communication between the recording system and the at least one of the phone and the computing device; and
replaying by the recording system the recorded data to the at least one of the phone and the computing device using the established first session.
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Accused Products
Abstract
It should be emphasized that the above Systems and methods for replaying recorded data are provided. An exemplary embodiment of such a system comprises: at least one of a phone and a computing device being configured to instruct a recording system to replay recorded data; and a recording system being configured to communicate with the at least one of the phone and the computing device, the recording system being further configured to facilitate establishing a first session to replay the recorded data, the recording system being further configured to replay the recorded data to the at least one of the phone and the computing device using the established first session.
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Citations
28 Claims
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1. A method for replaying recorded data, comprising the steps of:
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instructing a recording system to replay recorded data to at least one of a phone and a computing device; establishing a first session to replay the recorded data over a network, the first session including an electrical connection to facilitate communication between the recording system and the at least one of the phone and the computing device; and replaying by the recording system the recorded data to the at least one of the phone and the computing device using the established first session. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system for replaying recorded data comprising:
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at least one of a phone and a computing device being configured to instruct a recording system to replay recorded data; and a recording system being configured to communicate with the at least one of the phone and the computing device, the recording system being further configured to facilitate establishing a session to replay the recorded data, the recording system being further configured to replay the recorded data to the at least one of the phone and the computing device using the established session. - View Dependent Claims (15, 16, 17, 18, 19, 20, 21, 22, 23)
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24. A system for replaying recorded data comprising:
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at least one of a switch, application server, computer telephony integration, and gateway configured to transmit request information to search or replay the data recorded at the recording system; and a recording system configured to communicate with the at least one of the switch, the application server, the computer telephony integration, and the gateway, the recording system being further configured to facilitate establishing a session to replay the recorded data to at least one of a phone and a computing device. - View Dependent Claims (25, 26, 27, 28)
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Specification