Unstructured Supplementary Service Data Call Control Manager within a Wireless Network

• US 20080139184A1
• Filed: 02/18/2008
• Published: 06/12/2008
• Est. Priority Date: 11/24/2004
• Status: Active Grant

• Current Assignee: Vascode Technologies Ltd.
• Original Assignee: Vascode Technologies Ltd.
• Inventors: Mottes, Dorron
• Granted Patent: US 8,532,629 B2
• Time in Patent Office: Days
• US Class Current: 455/414.1
• CPC Class Codes: H04M 2203/2011 Service processing based on information specified by a party before or during a call, e.g. information, tone or routing selection
• CPC Class Codes: H04M 2203/652 Call initiation triggered by text message
• CPC Class Codes: H04M 3/428 Arrangements for placing incoming calls on hold
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 3/58 Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party substation line holding circuits H04M1/80

Abstract

A system and apparatus for call control management using the Unstructured Supplementary Service Data (USSD) protocol. The system and apparatus uses USSD messages between the wireless private network subscriber and a wireless network to provide subscribers with information about callers and routing options of the call. The subscriber can also inform the system using USSD messages how to proceed with the call. The system provides USSD messages such as but not limited to, transferring the call to another subscriber with canned messages, transferring the call to a subscriber'"'"'s voice mail, establishing a conference call, swapping to other call, creating new call, consulting with other person, transferring to specific predefined person, hold, consulting with other person via canned message, etc. The system and apparatus also exchanges device status information using USSD messages.

Claims

1. A call control manager comprising:

means for sending a first message using an Unstructured Supplementary Service Data (USSD) protocol to a first device;

means for receiving a first response message from said first device; and

,

means for exchanging messages with said first device, said messages containing selection lists including a plurality of call options sent to said first device and responses thereof received from said first device.

2. The call control manager of claim 1, further comprising:

means for initiating said exchanging of messages responsive of a type of said first response message.

3. The call control manager of claim 1, wherein a call option includes one of:

transfer said call to a second device, transfer said call to a voicemail, add a second device to said call, a canned message.

4. The call control manager of claim 3, further comprising:

means for resending a previously sent message responsive of a request from said first device.

5. The call control manager of claim 1, further comprising:

means for determining said call options of said selection list responsive of information about said first device.

6. The call control manager of claim 5, further comprising:

means for retrieving said information about said first device from a database.

7. The call control manager of claim 1, further comprising:

means for causing a display of status on a display of said first device, said status is of a device communicating over a wireless network by exchanging one or more messages using the USSD protocol.

8. The call control manager of claim 1, further comprising:

means for creating a new call.

9. The call control manager of claim 1, further comprising:

means for swapping to another call.

10. The call control manager of claim 1, further comprising:

means for enabling barge-in to a call in progress.

11. The call control manager of claim 1, further comprising:

means for enabling consultation with another subscriber.

12. The call control manager of claim 1, further comprising:

means for enabling set up of a conference call.

13. The call control manager of claim 1, further comprising:

means for updating an attendant device status.

14. A wireless exchange comprising the call control manager of claim 1.

15. The call control manager of claim 1, further comprising:

an application interface for the integration to at least an enterprise business system.

16. The call control manager of claim 15, wherein said enterprise business system is at least one of:

e-mail application, calendar application, a web service application.

17. A software program product embodied on a computer readable medium, the software program product, when executed by a call control manager, causing the call control manager to perform:

exchanging Unstructured Supplementary Service Data (USSD) protocol messages with a device, the messages containing selection lists including a plurality of options sent to the device and responses thereof received from the device, wherein the selection lists include at least one of;

call control options, a canned message, status of other devices, device mode control; and

causing an execution of a selected option from the selection list.

18. A method of communicating with a device using Unstructured Supplementary Service Data (USSD) protocol messages, the method comprising:

exchanging USSD protocol messages with a device, the messages containing selection lists including a plurality of options sent to the device and responses thereof received from the device, wherein the selection lists include at least one of;

call control options, a canned message, status of other devices, device mode control; and

causing an execution of a selected option from the selection list.