CLIENT DEVICE METHOD AND APPARATUS FOR ROUTING A CALL
First Claim
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1. A method of routing an outbound communication initiated by a wireless device through an enterprise communication network, the method comprises:
- registering the wireless device with a server associated with the enterprise communication network;
inputting a first data signal from the registered wireless device, the first data signal comprising a first device indicator of an intended recipient device of the outbound communication;
translating the first device indicator into a first address suitable for establishing a first communication path with the intended recipient device;
establishing the first communication path using the first address;
establishing a second communication path to the wireless device; and
connecting the first and second communication paths to route the outbound communication from the wireless device to the recipient.
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Abstract
A telecommunication method, server and system that route an outbound telephone communication initiated by a wireless remote device through an enterprise communication network. The system also routes an incoming call to a device associated with an enterprise communication network to a plurality of telephony devices including wireless devices and other remote devices.
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Citations
25 Claims
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1. A method of routing an outbound communication initiated by a wireless device through an enterprise communication network, the method comprises:
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registering the wireless device with a server associated with the enterprise communication network; inputting a first data signal from the registered wireless device, the first data signal comprising a first device indicator of an intended recipient device of the outbound communication; translating the first device indicator into a first address suitable for establishing a first communication path with the intended recipient device; establishing the first communication path using the first address; establishing a second communication path to the wireless device; and connecting the first and second communication paths to route the outbound communication from the wireless device to the recipient. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A method of routing a communication, the method comprising the steps of:
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receiving over a first communication path an incoming call to a primary device telephony address; translating the primary device telephony address into a first connection indicator for a remote device associated with said primary device telephony address; transmitting a first data signal to the remote device, the data signal inquiring whether the incoming call is to be accepted at the remote device; receiving a second data signal from the remote device; determining whether the incoming call is accepted based on the second data signal; and if the incoming call is accepted, establishing a second communication path to the remote device using the first connection number and connecting the first and second paths such that the incoming call is routed to the remote device. - View Dependent Claims (18, 19, 20, 21, 22, 23)
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24. A telecommunications server comprising:
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a processor adapted to route an outbound communication initiated by a wireless device through an enterprise communication network by; registering the wireless device with a server associated with the enterprise communication network; inputting a first data signal from the registered wireless device, the first data signal comprising a first device indicator of an intended recipient device of the outbound communication; translating the first device indicator into a first address suitable for establishing a first communication path with the intended recipient device; establishing the first communication path using the first address; establishing a second communication path to the wireless device; and connecting the first and second communication paths to route the outbound communication from the wireless device to the recipient.
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25. A telecommunications server comprising:
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a processor adapted to route a communication by; receiving over a first communication path an incoming call to a primary device telephony address; translating the primary device telephony address into a first connection indicator for a remote device associated with said primary device telephony address; transmitting a first data signal to the remote device, the data signal inquiring whether the incoming call is to be accepted at the remote device; receiving a second data signal from the remote device; determining whether the incoming call is accepted based on the second data signal; and if the incoming call is accepted, establishing a second communication path to the remote device using the first connection number and connecting the first and second paths such that the incoming call is routed to the remote device.
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Specification