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SYSTEM AND METHOD FOR MONITORING A WORKFLOW PROCESS

  • US 20080141254A1
  • Filed: 11/01/2007
  • Published: 06/12/2008
  • Est. Priority Date: 12/06/2006
  • Status: Active Grant
First Claim
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1. A system for monitoring a workflow process configured in an application server, the application server being connected to a database, which is configured for storing task status, an operator name, and a task assigned time of each task of the workflow process, the application server comprising:

  • a setting module configured for setting a check-status schedule and a reminder timer for each task of the workflow process, and recording the check-status schedule and the reminder timer into the database;

    a checking module configured for determining whether any task of the workflow process is in an incomplete state by checking task status of each task of the workflow process according to the check-status schedule;

    an obtaining module configured for obtaining from the database the operator name and the task assigned time of the task remained in the incomplete state;

    a calculation module configured for calculating a time difference between a current time and the task assigned time of the task remained in the incomplete state if the current time is within the check-status schedule, and calculating a remainder after the time difference being divided by the reminder timer by utilizing modular arithmetic; and

    an alerting module configured for generating an alarm signal and sending the alarm signal to inform a corresponding operator to perform the task remained in the incomplete state if the remainder is greater than zero and not greater than the check-status schedule.

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