VEHICLE HELP SYSTEM AND METHOD
First Claim
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1. A method comprising:
- detecting vehicle data that indicates a condition of a vehicle;
obtaining profile data comprising an estimated mechanical skill level of a user; and
providing instructions, based upon the profile data and the vehicle data, to the user for addressing the condition.
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Abstract
A system and method for providing customized help to a vehicle user when a vehicle problem is detected. The method includes detecting vehicle data that indicates a condition of a vehicle and obtaining profile data comprising an estimated mechanical skill level of a user. The method further includes providing instructions, based upon the profile data and the vehicle data, to the user for addressing the condition.
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Citations
36 Claims
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1. A method comprising:
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detecting vehicle data that indicates a condition of a vehicle; obtaining profile data comprising an estimated mechanical skill level of a user; and providing instructions, based upon the profile data and the vehicle data, to the user for addressing the condition. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13)
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14. A system, comprising a computing device that operates to:
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receive vehicle data from sensors of a vehicle; transmit the vehicle data and profile data of a user across a communication network; receive instructions based upon the transmitted vehicle data and profile data; and communicate the instructions to the user. - View Dependent Claims (15, 16, 17, 18, 19, 20)
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21. A method, comprising:
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receiving operational data of a vehicle; determining a condition of the vehicle based upon the operational data; acquiring profile data of a user; transmitting the profile data and at least one of the operational data and the condition of the vehicle to a location that is remote from the vehicle; based upon the transmitting, receiving instructions for addressing the condition of the vehicle; and communicating the instructions to the user. - View Dependent Claims (22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34)
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35. A computer program product comprising a computer readable medium having a computer readable program, wherein the computer readable program when executed on a computer causes the computer to:
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receive operational data of a vehicle; determine a condition of the vehicle based upon the operational data; acquire profile data of a user; transmit the profile data and at least one of the operational data and the condition of the vehicle to a location that is remote from the vehicle; based upon the transmitting, receive instructions for addressing the condition of the vehicle; and communicate the instructions to the user.
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36. A system comprising at least one of a hardware and software component for providing customized instructions to a user of a vehicle, the at least one of a hardware and software component configured to:
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receive profile data of the user; receive at least one of operational data of the vehicle and a determined condition of the vehicle; access a database of instruction sets; retrieve an instruction set that is associated with the profile data of the user and the at least one of operational data of the vehicle and a determined condition of the vehicle; and transmit the instruction set to the vehicle.
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Specification