CUSTOMER REWARD SYSTEM

• US 20080154726A1
• Filed: 12/19/2007
• Published: 06/26/2008
• Est. Priority Date: 11/04/1999
• Status: Abandoned Application

• Current Assignee: Aristocrat Technologies Australia PTY Limited (Aristocrat Leisure Limited)
• Original Assignee: Aristocrat Technologies Australia PTY Limited (Aristocrat Leisure Limited)
• Inventors: Barnes, Paul, Bennett, Nicholas Luke
• Application Number:
  US11/960,354
• Publication Number:
  US 20080154726A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0207 Discounts or incentives, e.g. coupons or rebates
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0231 Awarding of a frequent usage incentive independent of the monetary value of a good or service purchased, or distance travelled
• CPC Class Codes: G07G 1/0036 Checkout procedures

Abstract

A customer reward system includes at least one activity monitoring device for monitoring trading activity. A processor is associated with the, or each, activity monitoring device for receiving data from said activity monitoring device, for comparing the data with a predetermined trigger condition, the trigger condition being selected from a particular set of conditions, and, when the data and the predetermined trigger condition coincide, generating an output signal indicative of a customer reward.

Claims

1. A customer reward system which includes:

at least one activity monitor for monitoring trading activity;

a processor associated with the, or each, activity monitor for receiving data from said activity monitor, for comparing the data with a predetermined trigger condition, the trigger condition being selected from a particular set of conditions, and, when the data and the predetermined trigger condition coincide, generating an output signal indicative of a customer reward; and

a display, the display displaying the trading activity, an initiating condition and the trigger condition, the initiating condition being a minimum amount of trading activity which is required before the awarding of the customer reward becomes applicable.

2. The system of claim 1 in which the trigger condition is a random number and the particular set of conditions from which the random number is selected is a set of numbers.

3. The system of claim 2 in which the numbers of the set relate to a monetary amount.

4. The system of claim 2 in which the numbers of the set relate to a quantity of goods vended.

5. The system of claim 1 in which a plurality of activity monitors are connected to the processor so that activity at any one of the activity monitors generates the customer reward signal.

6. The system of claim 5 in which, where the activity monitors are remote from each other, the activity monitors are networked with one another.

13. The system of claim 2 in which a plurality of activity monitors are connected to the processor so that activity at any one of the activity monitors generates the customer reward signal.

14. The system of claim 3 in which a plurality of activity monitors are connected to the processor so that activity at any one of the activity monitors generates the customer reward signal.

15. The system of claim 4 in which a plurality of activity monitors are connected to the processor so that activity at any one of the activity monitors generates the customer reward signal.

16. The system of claim 13 in which, where the activity monitors are remote from each other, the activity monitors are networked with one another.

17. The system of claim 14 in which, where the activity monitors are remote from each other, the activity monitors are networked with one another.

18. The system of claim 15 in which, where the activity monitors are remote from each other, the activity monitors are networked with one another.

7. A method of rewarding a customer which includes the steps of:

monitoring trading activity;

comparing data relating to trading activity with a predetermined trigger condition, the trigger condition being selected from a particular set of trigger conditions;

setting an initiating condition as a minimum amount of trading activity which is required before awarding a customer reward;

displaying the trading activity, the initiating condition and the trigger condition; and

rewarding the customer when the data and the trigger condition coincide.

8. The method of claim 7 in which the trigger condition is a random number and in which the method includes selecting the random number from a predetermined set of numbers.

9. The method of claim 7 which includes displaying data relating to a rewarded customer on a display.

10. The method of claim 7 which includes assigning a number to each activity, comparing the assigned number to the selected random number, allocating a customer reward if the assigned number and the selected number coincide and, if the assigned number and the selected number do not coincide, comparing an assigned number of each subsequent activity with the selected number until the assigned number and the selected number coincide.

11. The method of claim 10 in which the assigned number relates to a monetary amount.

12. The method of claim 10 in which the assigned number relates to a quantity of goods vended.

19. The system of claim 8 which includes displaying data relating to a rewarded customer on a display.

20. The system of claim 8 which includes assigning a number to each activity, comparing the assigned number to the selected random number, allocating a customer reward if the assigned number and the selected number coincide and, if the assigned number and the selected number do not coincide, comparing an assigned number of each subsequent activity with the selected number until the assigned number and the selected number coincide.

21. The system of claim 9 which includes assigning a number to each activity, comparing the assigned number to the selected random number, allocating a customer reward if the assigned number and the selected number coincide and, if the assigned number and the selected number do not coincide, comparing an assigned number of each subsequent activity with the selected number until the assigned number and the selected number coincide.

22. The system of claim 20 in which the assigned number relates to a monetary amount.

23. The system of claim 21 in which the assigned number relates to a monetary amount.

24. The system of claim 20 in which the assigned number relates to a quantity of goods vended.

25. The system of claim 21 in which the assigned number relates to a quantity of goods vended.