System and Method for Sharing Continuous Email Activity with Recipients Using Continuity Service

• US 20080155026A1
• Filed: 12/21/2006
• Published: 06/26/2008
• Est. Priority Date: 12/21/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Daniels-Farrar, Fonda J., Jones, Angela Richards, Muller, Michael, Lyle, Ruthie D.
• Application Number:
  US11/614,178
• Publication Number:
  US 20080155026A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting

Abstract

A system, method, and program product that receives an email message at a first computer system, the received email message being subsequent to an original email message that was addressed to a group of email recipients, and the received email message is addressed to one of the email participants that include the email recipients and the original sender of the original email message. The system, method, and computer program product identifies whether a continuity of service was set for the original email message. If the continuity of service was set for the original email message and that the received email message is addressed to the original sender, then the received email message is forwarded to the other email recipients.

Claims

1. A computer-implemented method comprising:

receiving at a first computer system an email message, wherein the received email message is subsequent to an original email message that was addressed to a plurality of email recipients, wherein the receiving is performed over a computer network, and wherein the received email message is addressed to one of a plurality of email participants that includes the plurality of email recipients and an original sender of the original email message;

identifying whether a continuity of service was set for the original email message; and

in response to identifying that the continuity of service was set for the original email message and that the received email message is addressed to the original sender;

forwarding the received email message to the plurality of email recipients.

2. The method of claim 1 further comprising:

identifying a copy of the original email message on a nonvolatile storage device accessible to the first computer system; and

modifying the copy of the original email message to include a record of the received email message.

3. The method of claim 1 further comprising:

identifying that the received email message is a return receipt message from a return receipt sender, the return receipt sending being one of the plurality of email recipients, and the return receipt message including a timestamp corresponding to a reception of the original email message and an identity of the return receipt sender;

identifying a copy of the original email message on a nonvolatile storage device accessible to the first computer system; and

modifying the copy of the original email message to include a record of the received email message, the record including the timestamp and the identity of the return receipt sender.

4. The method of claim 3 further comprising:

displaying an email listing to a user of the first computer system, wherein the email listing includes an entry corresponding to the modified copy of the original email message;

receiving, from the user, a selection requesting return receipt data corresponding to the original email message; and

displaying the timestamp and the identity of the return receipt sender in response to receiving the selection requesting return receipt data.

5. The method of claim 1 further comprising:

determining that the received email message is a bounce back message from a selected one of the plurality of email recipients; and

removing the selected email recipient from a list of the recipients included in a copy of the original message stored on a nonvolatile storage device that is accessible to the first computer system.

6. The method of claim 1 further comprising:

in response to identifying that the continuity of service was set for the original email message and that the received email message is not addressed to the original sender;

determining whether a copy of the original email message is stored on a nonvolatile storage device assessable to the first computer system;

in response to determining that the copy of the original email message is stored on the nonvolatile storage device, modifying the copy of the original email message to include a record of the received email message; and

in response to determining that the copy of the original email message is not stored on the nonvolatile storage device, storing the received email message on the nonvolatile storage device.

7. The method of claim 1 further comprising:

prior to the receiving;

setting the continuity of service by the original sender of the original email message;

sending the original email message to the plurality of email recipients over the computer network;

receiving the original email message at a second computer system used by one of the plurality of email recipients; and

sending the email message from the second computer system to the first computer system, wherein the email message is selected from the group consisting of an error message and a return receipt message.

8. A information handling system comprising:

one or more processors;

a memory accessible by at least one of the processors;

a nonvolatile storage area accessible by at least one of the processors;

a network interface adapter that connects the information handling system to a computer network; and

a set of instructions stored in the memory, wherein one or more of the processors executes the set of instructions in order to perform actions of;

receiving at the information handling system via the network interface adapter an email message, wherein the received email message is subsequent to an original email message that was addressed to a plurality of email recipients, wherein the receiving is performed over the computer network, and wherein the received email message is addressed to one of a plurality of email participants that includes the plurality of email recipients and an original sender of the original email message;

identifying whether a continuity of service was set for the original email message; and

in response to identifying that the continuity of service was set for the original email message and that the received email message is addressed to the original sender;

forwarding the received email message to the plurality of email recipients by transmitting the received email message to the email recipients over the computer network.

9. The information handling system of claim 8 wherein the instructions perform further actions comprising:

identifying a copy of the original email message on the nonvolatile storage area; and

modifying the copy of the original email message to include a record of the received email message.

10. The information handling system of claim 8 wherein the instructions perform further actions comprising:

identifying that the received email message is a return receipt message from a return receipt sender, the return receipt sending being one of the plurality of email recipients, and the return receipt message including a timestamp corresponding to a reception of the original email message and an identity of the return receipt sender;

identifying a copy of the original email message on the nonvolatile storage area; and

modifying the copy of the original email message to include a record of the received email message, the record including the timestamp and the identity of the return receipt sender.

11. The information handling system of claim 10 further comprising:

a display device accessible by at least one of the processors, wherein the instructions perform further actions comprising;

displaying, on the display device, an email listing to a user of the information handling system, wherein the email listing includes an entry corresponding to the modified copy of the original email message;

receiving, from the user, a selection requesting return receipt data corresponding to the original email message; and

displaying, on the display device, the timestamp and the identity of the return receipt sender in response to receiving the selection requesting return receipt data.

12. The information handling system of claim 8 wherein the instructions perform further actions comprising:

determining that the received email message is a bounce back message from a selected one of the plurality of email recipients; and

removing the selected email recipient from a list of the recipients included in a copy of the original message stored on a nonvolatile storage device that is accessible to the first computer system.

13. The information handling system of claim 8 wherein the instructions perform further actions comprising:

in response to identifying that the continuity of service was set for the original email message and that the received email message is not addressed to the original sender;

determining whether a copy of the original email message is stored in the nonvolatile storage area;

in response to determining that the copy of the original email message is stored in the nonvolatile storage area, modifying the copy of the original email message to include a record of the received email message; and

in response to determining that the copy of the original email message is not stored in the nonvolatile storage area, storing the received email message on the nonvolatile storage area.

14. A computer program product stored in a computer readable medium, comprising functional descriptive material that, when executed by a data processing system, causes the data processing system to perform actions that include:

receiving at a first computer system an email message, wherein the received email message is subsequent to an original email message that was addressed to a plurality of email recipients, wherein the receiving is performed over a computer network, and wherein the received email message is addressed to one of a plurality of email participants that includes the plurality of email recipients and an original sender of the original email message;

identifying whether a continuity of service was set for the original email message; and

in response to identifying that the continuity of service was set for the original email message and that the received email message is addressed to the original sender;

forwarding the received email message to the plurality of email recipients.

15. The computer program product of claim 14 wherein the functional descriptive material, when executed by the data processing system, cause the data processing system to perform further actions that comprise:

identifying a copy of the original email message on a nonvolatile storage device accessible to the first computer system; and

modifying the copy of the original email message to include a record of the received email message.

16. The computer program product of claim 14 wherein the functional descriptive material, when executed by the data processing system, cause the data processing system to perform further actions that comprise:

identifying that the received email message is a return receipt message from a return receipt sender, the return receipt sending being one of the plurality of email recipients, and the return receipt message including a timestamp corresponding to a reception of the original email message and an identity of the return receipt sender;

identifying a copy of the original email message on a nonvolatile storage device accessible to the first computer system; and

modifying the copy of the original email message to include a record of the received email message, the record including the timestamp and the identity of the return receipt sender.

17. The computer program product of claim 16 wherein the functional descriptive material, when executed by the data processing system, cause the data processing system to perform further actions that comprise:

displaying an email listing to a user of the first computer system, wherein the email listing includes an entry corresponding to the modified copy of the original email message;

receiving, from the user, a selection requesting return receipt data corresponding to the original email message; and

displaying the timestamp and the identity of the return receipt sender in response to receiving the selection requesting return receipt data.

18. The computer program product of claim 14 wherein the functional descriptive material, when executed by the data processing system, cause the data processing system to perform further actions that comprise:

determining that the received email message is a bounce back message from a selected one of the plurality of email recipients; and

removing the selected email recipient from a list of the recipients included in a copy of the original message stored on a nonvolatile storage device that is accessible to the first computer system.

19. The computer program product of claim 14 wherein the functional descriptive material, when executed by the data processing system, cause the data processing system to perform further actions that comprise:

in response to identifying that the continuity of service was set for the original email message and that the received email message is not addressed to the original sender;

determining whether a copy of the original email message is stored on a nonvolatile storage device assessable to the first computer system;

in response to determining that the copy of the original email message is stored on the nonvolatile storage device, modifying the copy of the original email message to include a record of the received email message; and

in response to determining that the copy of the original email message is not stored on the nonvolatile storage device, storing the received email message on the nonvolatile storage device in response to the determination.

20. The computer program product of claim 14 wherein the functional descriptive material, when executed by the data processing system, cause the data processing system to perform further actions that comprise:

prior to the receiving;

setting the continuity of service by the original sender of the original email message;

sending the original email message to the plurality of email recipients over the computer network;

receiving the original email message at a second computer system used by one of the plurality of email recipients; and

sending the email message from the second computer system to the first computer system, wherein the email message is selected from the group consisting of an error message and a return receipt message.