METHOD, SYSTEM AND PROGRAM PRODUCT FOR DYNAMICALLY IDENTIFYING COMPONENTS CONTRIBUTING TO SERVICE DEGRADATION
First Claim
1. A method of dynamically identifying one or more components contributing to a service degradation at a given point-in-time, said method comprising the steps of:
- obtaining from a configuration management database a set of configuration data for one or more components utilized by an application experiencing a service degradation at a given point-in-time;
dynamically building a model for said application using said set of configuration data obtained from said configuration management database and status data obtained from one or more monitoring sources configured to monitor said one or more components;
evaluating said model using logic; and
identifying said one or more components utilized by said application contributing to said service degradation at said given point-in-time.
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Abstract
A method, system and program product for dynamically identifying one or more components or resources contributing to a service degradation is provided. The method includes providing a dynamic correlation logic tool having logic that is configured to dynamically build a model for an application experiencing a service degradation at a given point-in-time. Further, the method includes obtaining from a configuration management database configuration data for resources utilized by the application experiencing the service degradation at that point-in-time and dynamically building the model using the configuration data obtained and status data obtained from monitoring sources that monitor the resources. Further, the method includes evaluating and analyzing the model, using the logic provided, and identifying one or more resources utilized by the application contributing to the service degradation. The method further includes reporting the one or more resources identified, such that, appropriate action(s) can be taken.
33 Citations
20 Claims
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1. A method of dynamically identifying one or more components contributing to a service degradation at a given point-in-time, said method comprising the steps of:
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obtaining from a configuration management database a set of configuration data for one or more components utilized by an application experiencing a service degradation at a given point-in-time; dynamically building a model for said application using said set of configuration data obtained from said configuration management database and status data obtained from one or more monitoring sources configured to monitor said one or more components; evaluating said model using logic; and identifying said one or more components utilized by said application contributing to said service degradation at said given point-in-time. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for dynamically identifying one or more resources contributing to a service degradation at a given point-in-time, comprising:
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an application experiencing a service degradation at a given point-in-time, said application utilizing one or more resources; a configuration management database configured to store therein a set of configuration data for said one or more resources utilized by said application; and a dynamic correlation logic tool having logic, said dynamic correlation logic tool being configured to dynamically build a model using said set of configuration data obtained from said configuration management database and using status information for said one or more resources obtained from one or more monitoring systems configured to monitor said one or more resources utilized by said application experiencing said service degradation at said given point-in-time and is configured to analyze said model using said logic to dynamically identify said one or more resources contributing to said service degradation at said given point-in-time, such that, appropriate action can be taken with respect to said one or more resources identified. - View Dependent Claims (10, 11, 12, 13, 14)
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15. A computer program product for dynamically identifying one or more resources contributing to a service degradation at a given point-in-time, said computer program product comprising:
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a computer readable medium; first program instructions to obtain from a configuration management database a set of configuration data for one or more resources utilized by an application experiencing a service degradation at a given point-in-time; second program instructions to dynamically build a model using said set of configuration data obtained from said configuration management database and status data obtained from one or more monitoring sources configured to monitor said one or more resources; third program instructions to evaluate said model to identify said one or more resources utilized by said application contributing to said service degradation at said given point-in-time; and
wherein said first, second and third program instructions are stored on said computer readable medium. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification