Message analyzing apparatus, message analyzing method, and computer product

• US 20080155337A1
• Filed: 01/02/2008
• Published: 06/26/2008
• Est. Priority Date: 07/14/2005
• Status: Active Grant

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Takano, Nobuhiro, Taoda, Masami, Usui, Noriko
• Granted Patent: US 7,823,016 B2
• Time in Patent Office: Days
• US Class Current: 714/37
• CPC Class Codes: G06F 11/0748 in a remote unit communicating with a single-box computer node experiencing an error/fault remote testing G06F11/2294
• CPC Class Codes: G06F 11/079 Root cause analysis, i.e. error or fault diagnosis in a hardware test environment G06F11/22; in a software test environment G06F11/36
• CPC Class Codes: G06F 11/2289 by configuration test

Abstract

A message analyzing apparatus includes a pickup unit that extracts an error message group from a message file obtained from an input device, a grouping unit that groups the error message group according to physical path, a narrowing down unit that narrows down the error message group, an error-location detecting/identifying unit that selects an error-location identifying message, a suspect-component identifying unit that selects a suspect-component identifying message, a group integrating unit that integrates plural groups, an operational-state identifying unit that selects an operational-state identifying message, and an output unit that generates and outputs the message analysis results to a display device.

Claims

1. A computer readable media tangibly embodying a program comprising a set instructions which when executed performs a message analyzing method that analyzes a plurality of messages related to a state of hardware that constitutes a computer, the messages being generated respectively by pieces of software managing the hardware, the message analyzing method executed by the set of instructions comprising:

storing the plurality of messages in a message storing unit; and

determining a state of the computer by comparing the plurality of messages stored in the message storing unit.

2. The computer readable media according to claim 1, wherein the hardware is managed by plural kinds of software according to layers that are different in hardware managing units, and wherein the determining the state of the computer comprises determining the state of the computer based on the plurality of messages and the layers of respective pieces of the software that generate the plurality of messages.

3. A message analyzing apparatus that analyzes messages related to a state of hardware that configures a computer, the messages being generated by each of software managing the hardware,

the message analyzing apparatus comprising:

a message storing unit that stores the plural messages; and

a determining unit that determines a state of the computer by comparing the plural messages stored in the message storing unit.

4. The message analyzing apparatus according to claim 3, wherein when the hardware is managed by plural kinds of software according to layers that are different in hardware managing units, the determining unit determines the state of the computer based on the plural messages and the layers of the respective software that generate the plural messages.

5. The message analyzing apparatus according to claim 4, further comprising a handling-method identifying unit that specifies details of an error occurring in the computer, based on the plural messages stored in the storing unit and the layers of the respective software that generate the plural messages, and identifies a method of handling the details of the error.

6. The message analyzing apparatus according to claim 4, further comprising a hardware identifying unit that identifies hardware having trouble, based on the plural messages stored in the storing unit and the layers of the respective software that generate the plural messages.

7. The message analyzing apparatus according to claim 4, further comprising an operational-state identifying unit that determines an operational state of the computer, the operational-state identifying unit identifying an operational state of hardware that is managed by software of an highest layer, based on the layers of the respective software that generate the plural messages stored in the message storing unit, and determining the identified operational state as an operational state of the computer.

8. The message analyzing apparatus according to claim 3, further comprising a message extracting unit that extracts, among the plural messages stored in the storing unit, messages conforming a predetermined format, and the determining unit comparing the messages extracted by the message extracting unit to determine a state of the computer.

9. A message analyzing method that analyzes a plurality of messages related to a state of hardware that constitutes a computer, the messages being generated respectively by pieces of software managing the hardware, the message analyzing method comprising:

storing the plurality of messages in a message storing unit; and

determining a state of the computer by comparing the plurality of messages stored in the message storing unit.

10. The message analyzing method according to claim 9, wherein the hardware is managed by plural kinds of software according to layers that are different in hardware managing units, and wherein the determining the state of the computer comprises determining the state of the computer based on the plurality of messages and the layers of respective pieces of the software that generate the plurality of messages.