System For the Management and Use of Information From Voice Input

• US 20080159491A1
• Filed: 02/02/2006
• Published: 07/03/2008
• Est. Priority Date: 02/02/2005
• Status: Abandoned Application

• Current Assignee: Michelin Recherche et Technique SA (Compagnie Generale DES Etablissements Michelin SCA), Societe De Technologie Michelin (Compagnie Generale DES Etablissements Michelin SCA), Verbal World, Inc.
• Original Assignee: Verbal World, Inc.
• Inventors: Kelley Jr., John C., Cordell, Franklin D., Kelley, Timothy D.
• Application Number:
  US11/815,437
• Publication Number:
  US 20080159491A1
• Time in Patent Office: Days
• US Class Current: 379/88.16
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: G10L 15/26 Speech to text systems G10L15/08 takes precedence
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/4536 Voicemail combined with text-based messaging
• CPC Class Codes: H04M 3/53366 Message disposing or creating aspects

Abstract

A voice based information system configurable to serve and facilitate efficient voice messaging, voice based parameters, voice based reporting, voice based calendaring, and voice retailing includes systems that use some voice capable device (1) that provides information to an interface (2) for additional processing by some or all of various elements (3) to (8) perhaps with an output generator (9) for delivery to a user or system (10). Configurations for different functions and applications are disclosed.

Claims

1. A method of providing voice based message information comprising the steps of:

establishing an automated voice based information entry interface;

providing at least one voice based parameter identifier;

accepting at least one voice based message through said automated voice based information entry interface;

automatically assigning at least one voice based parameter to said voice based message; and

automatically storing said voice based message and said voice based parameter.

2. A method of providing voice based message information as described in claim 1, wherein said step of establishing an automated voice based information entry interface comprises the step of establishing a computer linked voice mail system.

3. A method of providing voice based message information as described in claim 1, wherein said step of providing at least one voice based parameter identifier comprises the step of automatically discerning a voice based characteristic.

4. A method of providing voice based message information as described in claim 3, wherein said step of automatically discerning a voice based characteristic comprises word recognition.

5. A method of providing voice based message information as described in claim 1, wherein said step of providing at least one voice based parameter identifier comprises the step providing a separate voice based data entry field.

6. A method of providing voice based message information as described in claim 5, wherein said step of providing a separate voice based data entry field comprises the step of providing a subject line information field.

7. A method of providing voice based message information as described in claim 5, wherein said step of providing a separate voice based data entry field comprises the step of providing voice based information selected from the group consisting of subject information, date information, and sender information.

8. A method of providing voice based message information as described in claim 5, wherein said step of providing a separate voice based data entry field comprises the step of providing a time limited separate voice based data entry field.

9. A method of providing voice based message information as described in claim 8, wherein said step of providing a time limited separate voice based data entry field comprises the step of providing a user set time limited separate voice based data entry field.

10. A method of providing voice based message information as described in claim 1, wherein said step of providing at least one voice based parameter identifier comprises the step of providing a user prompt.

11. A method of providing voice based message information as described in claim 10, wherein said step of providing a user prompt comprises the step of requesting a subject line.

12. A method of providing voice based message information as described in claim 1, wherein said step of providing at least one voice based parameter identifier comprises the step of providing at least one menu driven voice based parameter identifier.

13. A method of providing voice based message information as described in claim 1, wherein said step of accepting at least one voice based message comprises the step of accepting at least one voice based message via telephone service.

14. A method of providing voice based message information as described in claim 13, wherein said step of accepting at least one voice based message via telephone service comprises the step of accepting at least one voice based message via a service selected from a group consisting of telephony, a telephone service, a cellular service, a voice over IP service, and a web based voice service.

15. A method of providing voice based message information as described in claim 1, wherein said step of automatically assigning comprises the step of computer assigning.

16. A method of providing voice based message information as described in claim 1, wherein said step of automatically assigning comprises the step of creating a data association linking said at least one voice based message and said at least one voice based parameter.

17. A method of providing voice based message information as described in claim 1, wherein said step of automatically storing comprises the step of computer storing.

18. A method of providing voice based message information as described in claim 1, further comprising the step of user receiving said at least one voice based parameter.

19. A method of providing voice based message information as described in claim 18, wherein said step of user receiving said at least one voice based parameter comprises the step of user receiving said at least one voice based parameter via telephone service.

20. A method of providing voice based message information as described in claim 19, wherein said step of user receiving said at least one voice based parameter via telephone service comprises the step of user receiving said at least one voice based parameter via a service selected from a group consisting of telephony, a telephone service, a cellular service, a voice over IP service, and a web based voice service.

21. A method of providing voice based message information as described in claim 18, wherein said step of user receiving said at least one voice based parameter comprises the step of user receiving multiple voice based parameters.

22. A method of providing voice based message information as described in claim 21, further comprising the step of sorting said multiple voice based parameters.

23. A method of providing voice based message information as described in claim 21, further comprising the step of user navigating said multiple voice based parameters.

24. A method of providing voice based message information as described in claim 18, further comprising the step of user evaluating said at least one voice based parameter.

25. A method of providing voice based message information as described in claim 24, wherein said step of user evaluating said at least one voice based parameter comprises the step of user evaluating subject line information.

26. A method of providing voice based message information as described in claim 24, further comprising the step of user determining a need to review said voice based message based on said evaluation of said at least one voice based parameter.

27-53. -53. (canceled)

54. A method of verbally operating report information comprising the steps of:

establishing a computer controlled report paradigm;

establishing an automated voice based information entry interface;

accepting voice based information from a user through said automated voice based information entry interface;

utilizing said voice based information to automatically computer manipulate at least one aspect of said computer controlled report paradigm;

computer generating report information that has been influenced in at least some manner by said voice based information, to a user.

55. A method of verbally operating report information as described in claim 54, further comprising presenting data report information that has been influenced in at least some manner by said voice based information, to a user.

56. A method of verbally operating report information as described in claim 54, wherein said step of presenting data report information that has been influenced in at least some manner by said voice based information, to a user comprises the step of presenting voice information to a user.

57. A method of verbally operating report information as described in claim 54, wherein said step of presenting voice information to a user comprises the step of accessing stored voice information accepted through said voice based information entry interface.

58. A method of verbally operating report information as described in claim 54, wherein said step of utilizing said voice based information to automatically computer manipulate at least one aspect of said computer controlled report paradigm comprises the step of accomplishing word recognition of said voice based information.

59. A method of verbally operating report information as described in claim 58, wherein said step of accomplishing word recognition of said voice based information comprises the step of converting said voice based information to character based information.

60. A method of verbally operating report information as described in claim 54, wherein said step of accepting voice based information from a user through said automated voice based information entry interface comprises the step of accepting command information from a user through said automated voice based information entry interface.

61. A method of verbally operating report information as described in claim 54, wherein said step of accepting command information from a user through said automated voice based information entry interface comprises the step of accepting command information to provide information to at least one third person designated by a user.

62. A method of verbally operating report information as described in claim 54, wherein said step of accepting command information from a user through said automated voice based information entry interface comprises the step of accepting command information to provide a specified portion of said report information to at least one third person designated by a user.

63. A method of verbally operating report information as described in claim 54, wherein said step of establishing an automated voice based information entry interface comprises the step of establishing an automated voice based information entry interface via telephone service.

64. A method of verbally operating report information as described in claim 54, wherein said step of establishing an automated voice based information entry interface comprises the step of establishing an automated voice based information entry interface via a service selected from a group consisting of telephony, a telephone service, a cellular service, a voice over IP service, and a web based voice service.

65. A method of verbally operating report information as described in claim 54, wherein said step of establishing a computer controlled report paradigm comprises the step of establishing a field manipulatable computer controlled report paradigm.

66. A method of verbally operating report information as described in claim 54, wherein said step of establishing a computer controlled report paradigm comprises the step of establishing a database configured computer controlled report paradigm.

67. A method of verbally operating report information as described in claim 54, wherein said step of establishing a database configured computer controlled report paradigm comprises the step of establishing a database configured computer controlled report paradigm selected from a group consisting of a spreadsheet data paradigm, a database paradigm, a field based data paradigm, and a tagged data paradigm.

68. A method of verbally operating report information as described in claim 54, wherein said step of utilizing said voice based information to automatically computer manipulate at least one aspect of said computer controlled report paradigm comprises the step of utilizing said voice based information to input data to said computer controlled report paradigm.

69. A method of verbally operating report information as described in claim 54, wherein said step of utilizing said voice based information to input data to said computer controlled report paradigm comprises the step of establishing a verbally instructed user customizable data input sequence through which said step of utilizing said voice based information to input data to said computer controlled report paradigm is accomplished.

70. A method of verbally operating report information as described in claim 54, wherein said step of utilizing said voice based information to automatically computer manipulate at least one aspect of said computer controlled report paradigm comprises the step of utilizing said voice based information to automatically computer manipulate at least one aspect of said computer controlled report paradigm by operations selected from a group consisting of sorting at least a portion of said computer controlled report paradigm, setting field information for at least a portion of said computer controlled report paradigm, prompting entry for at least a portion of said computer controlled report paradigm, and sequencing entry for at least a portion of said computer controlled report paradigm.

71. A method of verbally operating report information as described in claim 54, wherein said step of utilizing said voice based information to automatically computer manipulate at least one aspect of said computer controlled report paradigm comprises the step of utilizing said voice based information to output data from said computer controlled report paradigm.

72. A method of verbally operating report information as described in claim 54, wherein said step of utilizing said voice based information to output data from said computer controlled report paradigm comprises the step of utilizing said voice based information to output data from said computer controlled report paradigm in a voice specified sequence.

73. A method of verbally operating report information as described in claim 54, further comprising voice specifying an automatic distribution operation for said report information.

74. A method of verbally operating report information as described in claim 54, wherein said step of voice specifying an automatic distribution operation for said report information comprises the step of voice specifying an automatic email distribution list for said report information.

75. A method of verbally operating report information as described in claim 54, wherein said step of computer generating report information that has been influenced in at least some manner by said voice based information, to a user comprises the step of computer generating report information selected from a group consisting of expense report information, travel report information, management report information, and scheduling report information.

76. A method of verbally operating report information as described in claim 54, wherein said step of computer generating report information that has been influenced in at least some manner by said voice based information, to a user comprises the step of establishing a verbally instructed user customizable data output sequence through which said step of computer generating report information that has been influenced in at least some manner by said voice based information, to a user is accomplished.

77. A method of verbally operating report information as described in claim 54, wherein said step of establishing a verbally instructed user customizable data output sequence through which said step of computer generating report information that has been influenced in at least some manner by said voice based information, to a user is accomplished comprises the step of verbally selecting particular reporting functions to be accomplished as part of said step of computer generating report information that has been influenced in at least some manner by said voice based information, to a user.

78. A method of verbally operating report information as described in claim 54, wherein said step of accepting voice based information from a user through said automated voice based information entry interface comprises the step of accepting voice based information input from a first user through said automated voice based information entry interface, and further comprising the step of presenting data report information that has been influenced in at least some manner by said voice based information from said first user, to a second user.

79-163. -163. (canceled)

164. An event notification method comprising the steps of:

establishing an automated voice capable event calendaring interface;

providing at least one voice based calendar parameter identifier;

accepting event calendar data through said automated voice capable event calendaring interface;

automatically assigning at least one voice based calendar parameter to said event calendar data;

selecting a reminder time keyed to said event; and

automatically transmitting said voice based calendar parameter at said reminder time to a user via a voice capable communications device.

165. An event notification method as described in claim 164, wherein said step of establishing an automated voice capable event calendaring interface comprises the step of establishing a computer linked voice mail system.

166. An event notification method as described in claim 164, wherein said step of providing at least one voice based calendar parameter identifier comprises the step of automatically discerning a calendar based characteristic of said at event calendar data.

167. An event notification method as described in claim 166, wherein said step of automatically discerning a calendar based characteristic comprises using a technique for automatically discerning selected from the group consisting of word recognition, key stroke recognition, and data tagging.

168. An event notification method as described in claim 164, wherein said step of providing at least one voice based calendar parameter identifier comprises the step providing a separate voice based calendar data entry field.

169. An event notification method as described in claim 168, wherein said step of providing a separate voice based calendar data entry field comprises the step of providing a calendar line information field.

170. An event notification method as described in claim 164, wherein said step of providing at least one voice based calendar parameter identifier comprises the step of providing a user prompt.

171. An event notification method as described in claim 170, wherein said step of providing a user prompt comprises the step of requesting a calendar line.

172. An event notification method as described in claim 164, wherein said step of providing at least one voice based calendar parameter identifier comprises the step of providing at least one menu driven voice based calendar parameter identifier.

173. An event notification method as described in claim 164, wherein said step of accepting event calendar data comprises the step of accepting event calendar data via telephone service.

174. An event notification method as described in claim 173, wherein said step of accepting event calendar data via telephone service comprises the step of accepting event calendar data via a service selected from a group consisting of telephony, a telephone service, a cellular service, a voice over IP service, and a web based voice service.

175. An event notification method as described in claim 164, wherein said step of automatically assigning comprises the step of computer assigning.

176. An event notification method as described in claim 164, wherein said step of automatically assigning comprises the step of creating a data association linking said event calendar data and said voice based calendar parameter.

177. An event notification method as described in claim 164, wherein said step of automatically transmitting comprises the step of automatically transmitting by telephone service.

178. An event notification method as described in claim 177, wherein said step of automatically transmitting by telephone service comprises the step of automatically transmitting by a service selected from a group consisting of telephony, a telephone service, a cellular service, a voice over IP service, and a web based voice service.

179. An event notification method as described in claim 164, wherein said step of automatically storing comprises the step of computer storing.

180. An event notification method as described in claim 164, further comprising the step of user receiving said voice based calendar parameter.

181. An event notification method as described in claim 180, wherein said step of user receiving said voice based calendar parameter comprises the step of user receiving said voice based calendar parameter via telephone service.

182. An event notification method as described in claim 181, wherein said step of user receiving said voice based calendar parameter via telephone service comprises the step of user receiving said voice based calendar parameter via a service selected from a group consisting of telephony, a telephone service, a cellular service, a voice over IP service, and a web based voice service.

183. An event notification method as described in claim 180, wherein said step of user receiving said at least one voice based calendar parameter comprises the step of user receiving multiple voice based calendar parameters.

184. An event notification method as described in claim 183, further comprising the step of sorting said multiple voice based calendar parameters.

185. An event notification method as described in claim 183, further comprising the step of user navigating said multiple voice based calendar parameters.

186. An event notification method as described in claim 180, further comprising the step of user evaluating said at least one voice based calendar parameter.

187. An event notification method as described in claim 186, further comprising the step of user determining a need to review said event calendar data based on said evaluation of said at least one voice based calendar parameter.

188-206. -206. (canceled)