SYSTEM, METHOD AND APPARATUS FOR PLACING A TELEPHONE CALL
First Claim
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1. A call routing method comprisingassociating respective pluralities of personal calling numbers, corresponding to respective users, to a plurality of assigned telephone numbers, each said assigned telephone number being associated with multiple personal calling numbers of multiple users;
- andconnecting a respective user to a respective recipient, corresponding to one of said personal calling numbers for said respective user, the connection determined by the identity of said respective user and said one personal calling number;
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Abstract
In one embodiment, the methods and apparatuses detect an identity of a caller; receive an assigned incoming telephone number; identify a recipient associated with the assigned incoming telephone number and the identity; and connect the caller and the recipient.
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Citations
20 Claims
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1. A call routing method comprising
associating respective pluralities of personal calling numbers, corresponding to respective users, to a plurality of assigned telephone numbers, each said assigned telephone number being associated with multiple personal calling numbers of multiple users; - and
connecting a respective user to a respective recipient, corresponding to one of said personal calling numbers for said respective user, the connection determined by the identity of said respective user and said one personal calling number; - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A call routing system comprising:
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means for associating respective pluralities of personal calling numbers, corresponding to respective users, to a plurality of assigned telephone numbers, each said assigned telephone number being associated with multiple personal calling numbers of multiple users; and means for connecting a respective user to a respective recipient, corresponding to one of said personal calling numbers for said respective user, the connection determined by the identity of said respective user and said one personal calling number.
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13. A call routing system, comprising:
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a storage module to store a plurality of records containing profile on a plurality of users, each user record associating respective pluralities of personal calling numbers to a plurality of assigned telephone numbers, each said assigned telephone number being associated with multiple personal calling numbers from multiple records; an originating telephone number module to identify an originating telephone number of a user; a telephone number detection module for detecting an assigned telephone number dialed by the user; and a call connection module for connecting a respective user to a respective recipient based on the assigned telephone number and the originating telephone number. - View Dependent Claims (14, 15, 16, 17, 18, 19, 20)
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Specification