Telephone Directory Assistance System
First Claim
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1. A method of providing subscriber telephone directory assistance, which comprises:
- a) providing a remote call center having an attendant answering subscriber calls to assist the subscriber by performing services for the subscriber;
b) furnishing the subscriber with a communications device for contacting the call center;
c) furnishing the subscriber with a wearable article that is capable of remotely initiating at least one of the communication functions of the furnished communication device; and
d) acquiring subscriber contact information for storage within an attendant retrievable database so that the attendant can provide the subscriber with the services of the telephone directory assistance system.
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Abstract
A communication system providing users with assistance in day to day activities using a unique communication device to automatically communicate with a predetermined remotely located entity. The remotely located entity is a service provider for a communication system for allowing a user to store contact information related to their personal life whereby the service provider can perform tasks for the user. Such tasks include contacting parties at the user'"'"'s behest, medical record storage, non-emergency medical consultation services, emergency medical alert condition, periodic task reminders and periodic monitoring services.
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Citations
17 Claims
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1. A method of providing subscriber telephone directory assistance, which comprises:
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a) providing a remote call center having an attendant answering subscriber calls to assist the subscriber by performing services for the subscriber; b) furnishing the subscriber with a communications device for contacting the call center; c) furnishing the subscriber with a wearable article that is capable of remotely initiating at least one of the communication functions of the furnished communication device; and d) acquiring subscriber contact information for storage within an attendant retrievable database so that the attendant can provide the subscriber with the services of the telephone directory assistance system. - View Dependent Claims (2)
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3. A system of providing subscriber telephone directory assistance, which comprises:
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a) computer hardware and software for storing, retrieving and updating a subscriber'"'"'s ID and contact information; b) a call center having a telecommunications link that is publicly accessible by subscribers; c) a telecommunication device having a keypad of oversized buttons with one of said buttons preprogrammed with the call center number so that subscribers can access the service provider'"'"'s call center by actuating a single button; and d) a telecommunications device that can be selectively worn by the subscriber for actuating at least one of the functions of the telecommunication'"'"'s device having the oversized keypad. - View Dependent Claims (4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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Specification