METHOD AND SYSTEM FOR HANDLING POTENTIALLY CONTENTIOUS SITUATIONS UPON RECEIPT OF AN AUTOMATICALLY CONNECTING SMS MESSAGE
First Claim
1. A method for handling potentially contentious situations upon receipt of an SMS message when automatically connecting users to conference calls comprising the steps of:
- receiving user meeting notification parameters at a storage location;
establishing a connection capability between a user mobile electronic device and an SMS center;
monitoring user meeting notification parameters;
when a user meeting parameter occurs, determining whether there is a potential connection conflict at the user mobile electronic device; and
when a potential connection conflict is determined, notifying the user of the conflict.
2 Assignments
0 Petitions
Accused Products
Abstract
The invention enhances mobile device software such that upon receipt of a specially formatted SMS message, the software can automatically dial a telephone number that was specified in the message after a configurable timed interval. A further enhancement comprises improvements to the integration between collaboration software (such as Lotus Notes) and mobile device software to enable employees to utilize this invention for connecting to conference calls. During the method of the present invention, a potentially contentious situation is detected. After this detection, this method, disrupts the capability of the system to automatically connect the user to a previously scheduled telephone conference, and notifies the user and querying the user and giving the user options to determine how the user desires to handle the one or more incoming calls. The user options can depend on the particular situation detected.
-
Citations
20 Claims
-
1. A method for handling potentially contentious situations upon receipt of an SMS message when automatically connecting users to conference calls comprising the steps of:
-
receiving user meeting notification parameters at a storage location; establishing a connection capability between a user mobile electronic device and an SMS center; monitoring user meeting notification parameters; when a user meeting parameter occurs, determining whether there is a potential connection conflict at the user mobile electronic device; and when a potential connection conflict is determined, notifying the user of the conflict. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15)
-
-
16. A computer program product in a computer readable storage medium for handling potentially contentious situations upon receipt of an SMS message when automatically connecting users to conference calls comprising:
-
instructions for receiving user meeting notification parameters at a storage location; instructions for establishing a connection capability between a user mobile electronic device and an SMS center; instructions for monitoring user meeting notification parameters; when a user meeting parameter occurs, instructions for determining whether there is a potential connection conflict at the user mobile electronic device; and when a potential connection conflict is determined, instructions for notifying the user of the conflict. - View Dependent Claims (17, 18, 19, 20)
-
Specification