METHOD AND SYSTEM FOR CONNECTING SERVICE PROVIDERS WITH SERVICE REQUESTORS

• US 20080172381A1
• Filed: 01/17/2008
• Published: 07/17/2008
• Est. Priority Date: 01/17/2007
• Status: Abandoned Application

• Current Assignee: Paul Suh
• Original Assignee: Paul Suh
• Inventors: SUH, Paul
• Application Number:
  US12/015,887
• Publication Number:
  US 20080172381A1
• Time in Patent Office: Days
• US Class Current: 707/5
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 30/00 Commerce
• CPC Class Codes: G06Q 30/0258 Registration

Abstract

A system and method for connecting service providers with service requesters within a social network. The system and method may operate even if the service requestor does not provide any compensation and is not subject to any obligation in return for the service provided by the at least one service provider. The system and method may be based on user feedback and/or a point system. The system and method may be applied to a social network for connecting pet owners with pet sitters for provision of pet-sitting services.

Claims

1. A system for connecting service providers with service requesters, the system comprising:

a database storing user profiles for a plurality of users, the users comprising service providers and service requestors;

a requesting tool receiving a service request from a service requester, the service request including service information;

a query tool receiving query options from the service requester, generating a list of service providers based on the query options, and sending the list of service providers to the service requester;

a selection tool receiving from the service requestor a selection message identifying at least one service provider;

a feedback tool receiving from the service requester a service requester feedback message relating to a service provided by the at least one service provider, and storing the service requestor feedback message in the user profile of the service provider.

2. The system of claim 1, wherein the query tool generates the list of service providers based on the service information.

3. The system of claim 1, wherein the feedback tool receives from the at least one service provider a service provider feedback message relating to the service provided by the at least one service provider, and stores the service provider feedback message in the user profile of the service requestor.

4. The system of claim 1, wherein a user profile includes a user'"'"'s location and rating, and the query tool generates the list of service providers based on at least one of physical proximity, services requested, provider rating, and requester rating.

5. The system of claim 1, wherein the list of service providers comprises only service providers with which the service requester has directly communicated regarding the service request.

6. The system of claim 1, wherein the system limits communication between a service requestor and service providers based on whether a service request has been received from the service requester.

7. The system of claim 1, wherein the service requester does not provide any compensation and is not subject to any obligation in return for the service provided by the at least one service provider.

8. The system of claim 1, further comprising:

a promotional tool sending the service requester promotional information based on the service information.

9. The system of claim 1, wherein the service requestor is a pet owner, the at least one service provider is a pet sitter, and the service is pet sitting.

10. The system of claim 1, further comprising:

a journal tool receiving journal entries from the service provider regarding a service that the service provider is performing and sending the journal entries to the service requester.

11. The system of claim 1, further comprising:

a rating tool computing a user rating based on the service provider feedback message and the service requester feedback message.

12. A method for connecting service providers with service requesters, the method comprising:

receiving a service request from a service requester, the service request including service information;

receiving a service request from a service requestor, the service request including service information;

receiving query options from the service requester;

generating a list of service providers based on the query options;

sending the list of service providers to the service requester;

receiving from the service requester a selection message identifying at least one service provider;

receiving from the service requester a service requester feedback message relating to a service provided by the at least one service provider; and

storing data associating the service requestor feedback message with the service provider.

13. The method of claim 12, wherein the service requester does not provide any compensation and is not subject to any obligation in return for the service provided by the at least one service provider.

14. The method of claim 12, wherein the service requester is a pet owner, the at least one service provider is a pet sitter, and the service is pet sitting.

15. A method for providing and soliciting services in a computer-based social network, the social network including a plurality of users, the method comprising:

adding points to a user for services performed by said user for other users of the social network;

subtracting points from a user for services received by said user from other users of the social network; and

limiting a user'"'"'s ability to receive services from other users of the social network unless said user'"'"'s points exceed a threshold.

16. The method of claim 15, further comprising:

matching a user providing services to a user receiving services; and

adding points to, and subtracting points from, the user providing services and the user receiving services only after the users have been matched.

17. The method of claim 15, wherein a user receiving a service does not provide any compensation and is not subject to any obligation in return for that service.

18. The method of claim 15, further comprising sending promotional information to a user based on services requested by said user.

19. The method of claim 15, further comprising adding points to a user for one of:

accessing a website;

entering information into a database; and

requesting services from other users of the social network.

20. The method of claim 15, further comprising:

adding points to a user based on a money payment by said user.