Thread-based conversation management
First Claim
1. A system, comprising:
- a conversation manager to provide access to one or more communication applications including a synchronous online real-time communication application, and to provide lifecycle management for a conversation carried on, at least in part, over the synchronous online real-time communication application, the lifecycle management including pausing the conversation and resuming the conversation; and
a thread manager to organize in thread-based storage one or more conversation elements belonging to the conversation.
1 Assignment
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Accused Products
Abstract
Systems, methods, and other embodiments associated with thread-based conversation management are described. One system embodiment includes a conversation manager that provides access to communication applications, that provides lifecycle management for an electronic conversation carried on over the communication applications, and that organizes conversation elements belonging to a conversation carried on using the communication applications. The conversation lifecycle may include pausing and resuming a conversation carried on, at least in part, over a synchronous, online, real-time, communication application. The system embodiment may also include a thread manager to provide thread-based storage for conversation elements.
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Citations
26 Claims
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1. A system, comprising:
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a conversation manager to provide access to one or more communication applications including a synchronous online real-time communication application, and to provide lifecycle management for a conversation carried on, at least in part, over the synchronous online real-time communication application, the lifecycle management including pausing the conversation and resuming the conversation; and a thread manager to organize in thread-based storage one or more conversation elements belonging to the conversation. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17)
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18. A machine-readable medium having stored thereon machine-executable instructions that if executed by a machine cause the machine to perform a method, the method comprising:
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managing a conversation having a lifecycle comprising starting, pausing, resuming, terminating, accepting on-line contributions, accepting off-line contributions, and accepting contributions from third parties, the conversation being carried on, at least in part, over a synchronous electronic communication modality; archiving as a thread a conversation comprising a set of conversation entries; archiving conversation metadata; and organizing archived conversation entries based, at least in part, on the archived conversation metadata. - View Dependent Claims (19, 20, 21, 22, 23, 24, 25)
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26. A system, comprising:
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means for participating in an electronic conversation carried on, at least in part, using a synchronous online communication application; means for archiving elements of the conversation and metadata related to the conversation in a thread-based system; and means for pausing and resuming the conversation based, at least in part, on the archived elements of the conversation and the metadata related to the archived conversation elements.
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Specification