Utilizing Tags to Organize Queries

• US 20080177704A1
• Filed: 01/24/2007
• Published: 07/24/2008
• Est. Priority Date: 01/24/2007
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Donato, Gianluca, Wodicka, Jason, Denney, Justin
• Application Number:
  US11/626,741
• Publication Number:
  US 20080177704A1
• Time in Patent Office: Days
• US Class Current: 707/3
• CPC Class Codes: G06F 16/2457 with adaptation to user needs
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques

Abstract

Computer-readable media, systems, and user interfaces for organizing queries are described. In embodiments, a query is received, associated with at least one tag, and stored in association therewith. In one embodiment, to determine at least one relevant tag to associate with the query, the received query is analyzed based upon unit frequency and/or relative unit proximity. The unit frequency and/or relative unit proximity is compared to similar measures associated with a plurality of other queries to determine at least one related query. The received query is then associated with at least one tag associated with the related query.

Claims

1. One or more computer-readable media having computer-executable instructions embodied thereon for performing a method for organizing queries received through a question and answer environment, the method comprising:

receiving a query;

associating at least one tag with the received query;

storing the query in association with the at least one tag.

2. The computer-readable media of claim 1, wherein associating at least one tag with the received query comprises:

analyzing the received query based upon at least one of unit frequency and relative unit proximity;

comparing the at least one of unit frequency and relative unit proximity to a plurality of other queries to determine at least one of the plurality of other queries that is most closely related to the received query, wherein each of the plurality of other queries includes at least one tag associated therewith; and

associating the at least one tag associated with the at least one of the plurality of other queries that is most closely related to the received query with the received query.

3. The computer-readable media of claim 1, wherein associating at least one tag with the received query comprises:

presenting a plurality of tag options to a user;

receiving a user selection of at least one of the plurality of tag options; and

associating the at least one of the plurality of tag options selected by the user with the received query.

4. The computer-readable media of claim 3, wherein one or more of the plurality of tag options is automatically selected upon presenting the plurality of tag options to the user, and wherein the one or more of the plurality of tag options that is automatically selected is configured to be de-selected upon receiving appropriate user instruction.

5. The computer-readable media of claim 4, further comprising:

assigning a confidence score based upon relative similarity to the received query to each of the plurality of tag options presented to the user; and

determining the one or more of the plurality of tag options that is automatically selected upon presenting the plurality of tag options to the user based upon the assigned confidence scores.

6. The computer-readable media of claim 1, wherein associating at least one tag with the received query comprises:

receiving user identification of at least one tag; and

associating the at least one user-identified tag with the received query.

7. The computer-readable media of claim 1, further comprising receiving at least one response to the received query from a response author.

8. The computer-readable media of claim 7, further comprising:

presenting the received query and the received at least one response;

receiving feedback to the presented at least one response; and

assigning a ranking to the response author based upon the received feedback.

9. The computer-readable media of claim 1, further comprising:

receiving at least one subscription to the at least one tag, the at least one subscription being associated with a first user; and

notifying the first user upon associating the at least one tag with the received query.

10. The computer-readable media of claim 9, further comprising:

determining at least one other tag that is similar to the at least one tag associated with the received query;

receiving a second query;

associating the second query with the at least one other tag; and

notifying the first user upon associating the second query with the at least one other tag.

11. A computerized system for organizing queries, the system comprising:

a receiving component configured to receive at least one query through a question and answer environment;

a query tagging component configured to associate the at least one query with at least one tag; and

a database for storing the at least one query in association with the at least one associated tag, wherein the database is searchable for one or more of the at least one query and the at least one tag.

12. The system of claim 11, further comprising:

an analyzing component configured to analyze the received query based upon at least one of unit frequency and relative unit proximity; and

a comparing component configured to compare the at least one of unit frequency and relative unit proximity to a plurality of other queries to determine at least one of the plurality of other queries that is most closely related to the received query,

wherein each of the plurality of other queries includes at least one tag associated therewith,

and wherein the query tagging component is further configured to associate the at least one tag associated with the at least one of the plurality of other queries that is most closely related to the received query with the received query.

13. The system of claim 11, further comprising a presenting component configured to present one or more of the received query, the at least one tag associated with the received query, one or more of a plurality of other queries determined to be related to the received query, at least one tag associated with the one or more of the plurality of other queries, at least one response to the received query, and at least one response to the one or more of the plurality of other queries.

14. The system of claim 11, further comprising a response receiving component configured to receive at least one response to the received query from a response author.

15. The system of claim 14, further comprising a feedback receiving component configured to receive feedback related to the at least one response to the received query and to rank the response author based upon the received feedback.

16. The system of claim 11, further comprising:

a subscription component configured to receive at least one subscription to the at least one tag, the at least one subscription being associated with a first user; and

a notifying component configured to notify the first user upon associating the at least one tag with the received query.

17. A user interface for associating at least one tag with a query received through a question and answer environment, the user interface comprising:

a query display area configured to display at least one received query;

a suggested tag display area configured to display at least one tag suggested for association with the at least one received query; and

a related queries display area configured to display at least one query related to the received query, wherein the at least one related query is determined based upon at least one of unit frequency and relative unit proximity.

18. The user interface of claim 17, wherein the suggested tag display area is further configured to display a user-input receipt area configured to receive at least one user-defined tag.

19. The user interface of claim 17, wherein the related queries display area is further configured to display at least one tag associated with the at least one related query.

20. The user interface of claim 19, wherein the at least one displayed tag associated with the at least one related query is configured to be selectable, and wherein upon selection of the at least one displayed tag associated with the at least one related query, a plurality of other queries associated with the displayed tag are displayed.