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METHOD AND SYSTEM FOR AUTOMATIC ASSIGNMENT OF SALES OPPORTUNITIES TO HUMAN AGENTS

  • US 20080183546A1
  • Filed: 04/04/2008
  • Published: 07/31/2008
  • Est. Priority Date: 03/16/2005
  • Status: Active Grant
First Claim
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1. A method of assigning a sales opportunity, comprising:

  • creating an assignment model based on clustering historical sales opportunities; and

    providing a scoring mechanism on a plurality of sales agents for automatically optimizing an assignment of at least one sales opportunity to at least one of said plurality of sales agents.

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