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METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR IMPLEMENTING COMMUNITY MESSAGING SERVICES

  • US 20080189378A1
  • Filed: 04/03/2008
  • Published: 08/07/2008
  • Est. Priority Date: 12/08/2005
  • Status: Active Grant
First Claim
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1. A method for implementing community messaging services, comprising:

  • calculating a receiver pool for receiving a broadcast message, the receiver pool being a subset of a messaging community of subscribers;

    transmitting the broadcast message to the receiver pool and tracking any feedback from the receiver pool to determine if a satisfactory response has been received, the satisfactory response resulting when a response is received that addresses or resolves an issue or question presented in the broadcast message; and

    re-calculating the receiver pool to receive the broadcast message if the satisfactory response has not been received after a specified period of time, the re-calculated receiver pool being a subset of the messaging community who have not yet received the broadcast message;

    tracking feedback from the re-calculated receiver pool to determine if the satisfactory response has been received; and

    repeating the re-calculating until at least one of the satisfactory response is received and the entire messaging community has received the broadcast message.

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