Severity Assessment For Performance Metrics Using Quantitative Model

• US 20080189632A1
• Filed: 02/02/2007
• Published: 08/07/2008
• Est. Priority Date: 02/02/2007
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Lim, Chen-I, Tien, Ian, Hulen, Corey J.
• Application Number:
  US11/670,444
• Publication Number:
  US 20080189632A1
• Time in Patent Office: Days
• US Class Current: 715/764
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

Performance metric scores are computed and aggregated by determining status bands based on boundary definitions and relative position of an input value within the status bands. A behavior of the score within a score threshold in response to a behavior of the input is defined based on a status indication scheme. Users may be enabled to define or adjust computation parameters graphically. Once individual scores are computed, aggregation for different levels may be performed based on a hierarchy of the metrics and rules of aggregation.

Claims

1. A method to be executed at least in part in a computing device for assessing severity of a performance metric within a scorecard structure, the method comprising:

receiving performance metric data;

determining an input value for the performance metric;

determining a set of boundaries for a status band associated with the performance metric;

determining the status band based on the input value and the boundaries;

determining a relative position of the input value within the status band; and

computing a score for the performance metric based on the relative position of the input value and a range of scores available within the status band.

2. The method of claim 1, wherein the input value is received from a subscriber.

3. The method of claim 1, wherein the input value is determined from a computed value.

4. The method of claim 1, wherein the set of boundaries is determined based on a number of statuses associated with the status band.

5. The method of claim 4, further comprising:

determining at least one from a set of;

a status icon, a status label, and an attribute for visualization of the performance metric based on the status band.

6. The method of claim 1, wherein the relative position of the input value is determined based on a relative distance between the boundaries within the status band.

7. The method of claim 1, further comprising:

defining at least one input threshold based on a number of boundaries available for a selected indicator set.

8. The method of claim 7, further comprising:

defining at least one score threshold based on the status band such that the score is determined based on a position of an input within the status band.

9. The method of claim 1, further comprising:

providing a visual feedback to a subscriber using at least one from a set of;

an icon, a coloring scheme, a textual label, and a composite object.

10. The method of claim 1, further comprising:

enabling a subscriber to modify a number and position of the boundaries through an authoring user interface.

11. The method of claim 1, further comprising:

computing at least one additional score for the same performance metric, wherein each score is associated with a distinct target.

12. The method of claim 1, further comprising:

dynamically adjusting an input threshold defining status band regions and a score threshold defining score values for corresponding input thresholds based on a subscriber modification of one of;

a boundary and an indicator set.

13. The method of claim 1, further comprising:

aggregating scores for a plurality of performance metrics according to a hierarchic structure of the plurality of performance metrics employing a predefined rule.

14. The method of claim 1, wherein the predefined rule includes at least one from a set of:

sum of child scores, mean average of child scores, maximum of child scores, minimum of child scores, sum of descendant scores, mean average of descendant scores, maximum of descendant scores, minimum of descendant scores, a variance between an aggregated actual and an aggregated target, a standard deviation between an aggregated actual and an aggregated target, a result based on a count of child scores, and a result based on a count of descendent scores.

15. A system for performing a scorecard computation based on aggregating performance metric scores, the system comprising:

a memory;

a processor coupled to the memory, wherein the processor is configured to execute instructions to perform actions including;

receive performance metric data from one of a local data store and a remote data store;

determine an input value for each performance metric by one of;

receiving from a subscriber and computing from a default value;

determine a set of boundaries for a status band associated with each performance metric, wherein the boundaries define input thresholds for each status band;

determine the status band based on the input value and the boundaries;

determine a visualization scheme based on one of;

the status band and a subscriber selection;

define at least one score threshold based on the status band such that the score is determined based on a position of an input within the status band;

determine a relative position of the input value within the status band based on a relative distance between the boundaries within the status band;

compute a score for each performance metric based on the relative position of the input value and a range of scores available within the status band of each performance metric; and

aggregate scores for selected performance metrics according to a hierarchic structure of the selected performance metrics employing a predefined rule.

16. The system of claim 15, wherein the processor is further configured to:

provide a preview of a selected presentation based on the computed scores;

enable the subscriber to adjust at least one of the boundaries; and

dynamically adjust the input thresholds and the score thresholds based on the subscriber adjustment.

17. The system of claim 15, wherein the processor is further configured to:

cache at least a portion of the performance metric data, the computed scores, and status band parameters;

render a presentation based on the performance metric data and the computed scores; and

automatically filter the presentation based on a dimension member selection using the cached data.

18. The system of claim 15, wherein the processor is further configured to:

provide a preview of a selected presentation based on the computed scores;

enable the subscriber to define a test input value; and

provide a feedback on score changes based on a proximity of the test input value to other input values.

19. A computer-readable storage medium with instructions stored thereon for a scorecard computation based on aggregating performance metric scores, the instructions comprising:

receiving an input value for each performance metric from a subscriber;

determining a set of boundaries for a status band associated with each performance metric, wherein the boundaries define input thresholds for each status band;

determining each status band based on the associated input value and boundaries, wherein the status bands;

defining score thresholds based on the status bands such that a score for each performance metric is determined based on a position of an input within the status band for that performance metric;

determining a default visualization scheme comprising status icons, status labels, and attributes based on the status bands;

determining a relative position of the input value within the status band based on a relative distance between the boundaries within the status band;

computing a score for each performance metric based on the relative position of the input value and a range of scores available within the status band of each performance metric;

providing a presentation preview based on the computed score for each performance metric;

enabling the subscriber to modify at least one of the boundaries and the visualization scheme through an authoring user interface;

dynamically adjusting the input and score thresholds and recomputing the scores based on a subscriber modification; and

aggregating the scores for selected performance metrics according to a hierarchic structure of the selected performance metrics employing a predefined rule.

20. The computer-readable storage medium of claim 19, wherein each performance metric is associated with a plurality of targets and each score is an aggregation of scores determined for each target of a performance metric.