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METHOD AND SYSTEM FOR PROVIDING REMOTE FINANCIAL SERVICES

  • US 20080191008A1
  • Filed: 02/12/2008
  • Published: 08/14/2008
  • Est. Priority Date: 02/12/2007
  • Status: Abandoned Application
First Claim
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1. A computer-implemented method for providing remote financial services comprising:

  • receiving a request for at least one financial transaction from a customer through a kiosk at a remote location, the kiosk including a camera and a display, the kiosk being coupled with a call center at a location, the remote location being physically distinct from the location of the call center, an individual corresponding to the call center and being located remote from customer;

    providing assistance of the individual to the customer at the remote location using the first camera and the display, the assistance providing including displaying a virtual attendant on the display at the remote location and providing at least one image from the camera on the kiosk, the virtual attendant corresponding to the individual and for assisting the customer with the at least one financial transaction; and

    dispensing funds from the kiosk if the at least one financial transaction is successful.

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