Systems and methods for context-aware service subscription management

• US 20080194233A1
• Filed: 02/12/2007
• Published: 08/14/2008
• Est. Priority Date: 02/12/2007
• Status: Active Application

• Current Assignee: Amdocs Canadian Managed Services Inc. (Amdocs Ltd.), Amdocs Development Limited (Amdocs Ltd.)
• Original Assignee: Bridgewater Systems Corp. (Amdocs Ltd.)
• Inventors: Henry, Pascal
• Application Number:
  US11/705,144
• Publication Number:
  US 20080194233A1
• Time in Patent Office: Days
• US Class Current: 455/411
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 67/306 User profiles

Abstract

Systems and methods for context-aware service subscription management are provided. In an embodiment a context-aware service subscription management system includes a policy decision module that makes a decision whether the requested service will be provided based on policy rules, subscription profiles and the context of the request for the service. The use of context to make the policy decision allows for services offerings to be adjusted dynamically to the context of a particular user'"'"'s service request. The subscription management system further includes a policy rules module, subscription profile interface and a context analysis module. The policy rules module provides policy rules. The context analysis module determines the context of a service request. Based on context information, the policy decision module in effect temporarily overrides a subscription profile based on the context of a service access by the user. Methods of use for the context-aware service subscription management systems are also provided.

Claims

1. A context-aware service subscription management system that determines whether a user may access a requested service within a communications network, comprising:

a policy decision module that makes a decision whether the requested service will be provided, wherein the decision is based on policy rules, subscription profiles and a context of the request for the service;

a policy rules module coupled to the policy decision module that provides policy rules that determine a condition upon which a service will be delivered, wherein policy rules are a set of rules that guide whether a user will be granted access to a service;

a subscription profile system or interface coupled to the policy decision module, wherein a subscription profile is a set of data for the operation and execution of a service provided to the user; and

a context analysis module coupled to the policy decision module that determines the context of the service request and temporarily overrides a subscription profile based on the context of a service access by the user.

2. The context-aware service subscription management system of claim 1, further comprising a rating/charging system or rating/charging system interface coupled to the policy decision module, wherein the policy decision module provides contextual based cost information to the rating/charging system or rating/charging system interface.

3. The context-aware service subscription management system of claim 1, further comprising a user profile system or user profile interface coupled to the policy decision module, wherein the policy decision module uses user profile information in combination with contextual information from the context analysis module to make a policy decision.

4. The context-aware service subscription management system of claim 1, further comprising a marketing campaign management system or a marketing campaign interface coupled to the policy decision module, wherein the policy decision module uses marketing campaign information in combination with contextual information from the context analysis module to make a policy decision.

5. The context-aware service subscription management system of claim 1, further comprising a user interaction module coupled to the policy decision module, wherein the user interaction module interacts with a user to gather further information that is used in combination with contextual information by the policy decision module to make a policy decision.

6. The context-aware service subscription management system of claim 1, wherein conditions of service delivery made by the policy decision module are based on the context of the service request.

7. The context-aware service subscription management system of claim 6, wherein conditions include service quality.

8. The context-aware service subscription management system of claim 6, wherein conditions include whether advertisements are inserted into the requested service.

9. The context-aware service subscription management system of claim 6, wherein conditions include the cost of the requested service.

10. The context-aware service subscription management system of claim 1, wherein the communications network is a wireline network, a wireless network or a network that includes both wireline and wireless network elements.

11. The context-aware service subscription management system of claim 1, wherein the context of the service request includes one or more of a location of the user, a presence of the user, recent activity of the user on the network, a type of device used by the user, a network load and whether the user has opted to receive advertisements for a session.

12. A method for delivering a service to a user within a communications network accessed over a communications link, comprising:

(a) receiving a service request for a user;

(b) retrieving a subscription profile for the user, wherein the subscription profile is a set of data for the operation and execution of a service provided to the user;

(c) determining the context of the service request;

(d) making a service policy decision to determine the conditions of service delivery based on the subscription profile, policy rules, and the context of the service request, wherein in reaching a policy decision the subscription profile is temporarily overridden based on the policy rules and the context of the service request; and

(e) transmitting the policy decision to one or more network edge points within the communications network for enforcement of the policy decision.

13. The method of claim 12, further comprising prior to step (a), receiving configuration information to establish policy rules for the service.

14. The method of claim 13, wherein the configuration information is received from a service provider, content provider, aggregator or advertiser.

15. The method of claim 12, further comprising retrieving marketing campaign related information, wherein the marketing campaign related information is factored into the policy decision.

16. The method of claim 12, further comprising retrieving user profile information, wherein the user profile information is factored into the policy decision.

17. The method of claim 12, further comprising transmitting the policy decision to a content provider or service provider that supports the requested service.

18. The method of claim 12, further comprising transmitting the policy decision to a rating/charging system.

19. The method of claim 12, wherein the communications network is a wireline network, a wireless network or a network that includes both wireline and wireless network elements.

20. The method of claim 12, wherein the context of the service request includes one or more of a location of the user, a presence of the user, recent activity of the user on the network, a type of device used by the user, a network load and whether the user has opted to receive advertisements for a session.