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METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR USING A PERSONAL COMMUNICATION DEVICE TO OBTAIN ADDITIONAL INFORMATION

  • US 20080195545A1
  • Filed: 02/09/2007
  • Published: 08/14/2008
  • Est. Priority Date: 02/09/2007
  • Status: Abandoned Application
First Claim
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1. A method of requesting information, comprising:

  • receiving a request to process a transaction;

    identifying a user that sent the request;

    obtaining a rule corresponding to the transaction;

    determining, based on the rule corresponding to the transaction and the identity of the user, that information needs to be obtained from the user before the transaction can be processed;

    accessing a database to obtain information corresponding to a mobile communication device of the user, the information indicating a contact address for the mobile communication device;

    contacting the mobile communication device using the information obtained from the database; and

    requesting additional information from the user.

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