COMPUTER-IMPLEMENTED METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR AUTONOMIC RECOVERY OF MESSAGES

• US 20080195891A1
• Filed: 02/13/2007
• Published: 08/14/2008
• Est. Priority Date: 02/13/2007
• Status: Active Grant

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Zhou, Nianjun, Jang, Soobaek, Pham, Hung Q.
• Granted Patent: US 8,239,519 B2
• Time in Patent Office: Days
• US Class Current: 714/18
• CPC Class Codes: H04L 12/1831 Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
• CPC Class Codes: H04L 41/0631 using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04L 51/23 Reliability checks, e.g. acknowledgments or fault reporting

Abstract

Computer-implemented methods, systems, and computer program products for autonomic recovery of messages are provided. A computer-implemented method includes creating a temporary file for a communication session. The temporary file identifies a communication partner to the communication session and a start time of the communication session. The computer-implemented method also includes monitoring the communication session. Upon the occurrence of a triggering event, the computer-implemented method includes logging the time of the triggering event in the temporary file, logging the time of any messages received after the time of the triggering event, and storing the messages in the temporary file. The computer-implemented method further includes presenting the messages in response to initiation of another communication session with the communication partner.

Claims

1. A computer-implemented method for providing autonomic recovery of messages, comprising:

creating a temporary file for a communication session, the temporary file identifying a communication partner to the communication session and a start time of the communication session;

monitoring the communication session;

upon the occurrence of a triggering event;

logging the time of the triggering event in the temporary file;

logging the time of any messages received after the time of the triggering event; and

storing the messages in the temporary file; and

presenting the messages in response to initiation of another communication session with the communication partner.

2. The computer-implemented method of claim 1, further comprising:

defining the triggering event and actions to be taken in response to the triggering event via user-configurable settings; and

storing the triggering event and the selected actions in the temporary file, the triggering event including at least one of;

idle for a pre-defined time;

a system failure;

an application failure;

an application log off; and

a system log off.

3. The computer-implemented method of claim 2, wherein the actions to be taken include one of:

a message-based action;

a time-based action; and

a session-based action.

4. The computer-implemented method of claim 3, wherein the message-based action includes:

saving all messages for a selected communication session;

saving selected messages for a selected communication session; and

saving no messages for a selected communication session.

5. The computer-implemented method of claim 3, wherein the time-based action includes at least one of:

saving messages that are displayed on a computer screen for less than a threshold period of time; and

calculating an average response time for messages of a communication session and saving the last received message when no response is transmitted to the communication partner within a threshold period of time based on the average response time.

6. The computer-implemented method of claim 3, wherein the session-based action includes at least one of:

saving messages for all sessions;

saving messages for selected sessions; and

saving no messages for any session.

7. The computer-implemented method of claim 1, wherein the communication session is at least one of a(n):

instant messaging session;

text messaging session; and

chat room session.

8. A system for providing autonomic recovery of messages, comprising:

a user system implementing a messaging client; and

a message recovery application executing on the user system, the message recovery application implementing a method, comprising;

creating a temporary file for a communication session, the temporary file identifying a communication partner to the communication session and a start time of the communication session;

monitoring the communication session;

upon the occurrence of a triggering event;

logging the time of the triggering event in the temporary file;

logging the time of any messages received after the time of the triggering event; and

storing the messages in the temporary file; and

presenting the messages in response to initiation of another communication session with the communication partner.

9. The system of claim 8, wherein the message recovery application further performs:

defining the triggering event and actions to be taken in response to the triggering event via user-configurable settings; and

storing the triggering event and the selected actions in the temporary file, the triggering event including at least one of;

idle for pre-defined time;

a system failure;

an application failure;

an application log off; and

a system log off.

10. The system of claim 9, wherein the actions to be taken include one of:

a message-based action;

a time-based action; and

a session-based action.

11. The system of claim 10, wherein the message-based action includes:

saving all messages for a selected communication session;

saving selected messages for a selected communication session; and

saving no messages for a selected communication session.

12. The system of claim 10, wherein the time-based action includes at least one of:

saving messages that are displayed on a computer screen for less than a threshold period of time; and

calculating an average response time for messages of a communication session and saving the last received message when no response is transmitted to the communication partner within a threshold period of time based on the average response time.

13. The system of claim 10, wherein the session-based action includes at least one of:

saving messages for all sessions;

saving messages for selected sessions; and

saving no messages for any session.

14. A computer program product for providing autonomic recovery of messages, the computer program product including instructions for causing a computer to implement a method, comprising:

creating a temporary file for a communication session, the temporary file identifying a communication partner to the communication session and a start time of the communication session;

monitoring the communication session;

upon the occurrence of a triggering event;

logging the time of the triggering event in the temporary file;

logging the time of any messages received after the time of the triggering event; and

storing the messages in the temporary file; and

presenting the messages in response to initiation of another communication session with the communication partner.

15. The computer program product of claim 14, further comprising instructions for performing:

defining the triggering event and actions to be taken in response to the triggering event via user-configurable settings; and

storing the triggering event and the selected actions in the temporary file, the triggering event including at least one of;

idle for pre-defined time;

a system failure;

an application failure;

an application log off; and

a system log off.

16. The computer program product of claim 15, wherein the actions to be taken include one of:

a message-based action;

a time-based action; and

a session-based action.

17. The computer program product of claim 16, wherein the message-based action includes:

saving all messages for a selected communication session;

saving selected messages for a selected communication session; and

saving no messages for a selected communication session.

18. The computer program product of claim 16, wherein the time-based action includes at least one of:

saving messages that are displayed on a computer screen for less than a threshold period of time; and

calculating an average response time for messages of a communication session and saving the last received message when no response is transmitted to the communication partner within a threshold period of time based on the average response time.

19. The computer program product of claim 16, wherein the session-based action includes at least one of:

saving messages for all sessions;

saving messages for selected sessions; and

saving no messages for any session.

20. The computer program product of claim 14, wherein the communication session is at least one of a(n):

instant messaging session;

text messaging session; and

chat room session.