COMPUTER NETWORKS
First Claim
1. A method of analysing a computer infrastructure providing a service, an intended quality level of the service being defined by at least one service level objective defining a service level quality objective and a related compliance level, the computer infrastructure comprising a plurality of components,the method comprising:
- obtaining first service level objective compliance data for a selected service level objective, the compliance data being calculated using data collected from the computer infrastructure;
calculating second service level objective compliance data for the selected service level objective using in part the collected data and for a selected service level quality objective a value that meets that objective;
calculating a difference between the first and second data; and
identifying, based on the calculated difference, one or more components suitable for modification.
8 Assignments
0 Petitions
Accused Products
Abstract
According to one embodiment of the present invention, there is provided a method of analysing a computer infrastructure providing a service, an intended quality level of the service being defined by at least one service level objective defining a service level quality objective and a related compliance level, the computer infrastructure comprising a plurality of components, the method comprising: obtaining first service level objective compliance data for a selected service level objective, the compliance data being calculated using data collected from the computer infrastructure; calculating second service level objective compliance data for the selected service level objective using in part the collected data and for a selected service level quality objective a value that meets that objective; calculating a difference between the first and second data; and identifying, based on the calculated difference, one or more components suitable for modification.
-
Citations
9 Claims
-
1. A method of analysing a computer infrastructure providing a service, an intended quality level of the service being defined by at least one service level objective defining a service level quality objective and a related compliance level, the computer infrastructure comprising a plurality of components,
the method comprising: -
obtaining first service level objective compliance data for a selected service level objective, the compliance data being calculated using data collected from the computer infrastructure; calculating second service level objective compliance data for the selected service level objective using in part the collected data and for a selected service level quality objective a value that meets that objective; calculating a difference between the first and second data; and identifying, based on the calculated difference, one or more components suitable for modification. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
-
Specification