METHOD AND SYSTEM FOR WEB-BASED SUPPORT SUBSCRIPTIONS
First Claim
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1. A method for providing subscription services based on virtual machines, the method comprising:
- providing for a service portal for users to subscribe to subscription services for at least one of technical support and software based on the virtual machines; and
providing the subscription services based on client information and business requirements entered by the customer in the service portal.
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Abstract
Embodiments pertain generally to a method for providing subscription services based on virtual machines. The method includes providing for a service portal for users to subscribe to subscription services for at least one of technical support and software based on the virtual machines and providing the subscription services based on client information and business requirements entered by the customer in the service portal.
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Citations
16 Claims
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1. A method for providing subscription services based on virtual machines, the method comprising:
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providing for a service portal for users to subscribe to subscription services for at least one of technical support and software based on the virtual machines; and providing the subscription services based on client information and business requirements entered by the customer in the service portal. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for providing subscription services for technical support, the system comprising:
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a service portal configured to provide subscription services based on virtual machines; and a secure location configured to store state information of a customer entered through the service portal, wherein the customer selects a user subscription from the subscription services through the service portal either unassisted or assisted. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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Specification