Method and System for the Collection of Voice Call Statistics for a Mobile Device

• US 20080214143A1
• Filed: 10/22/2007
• Published: 09/04/2008
• Est. Priority Date: 10/20/2006
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Research In Motion Limited (Blackberry Limited)
• Inventors: Gisby, Douglas Michael, Asthana, Atul, Heit, David L.
• Granted Patent: US 8,265,589 B2
• Time in Patent Office: Days
• US Class Current: 455/405
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: H04M 3/2218 Call detail recording
• CPC Class Codes: H04W 24/00 Supervisory, monitoring or testing arrangements
• CPC Class Codes: H04W 24/08 Testing, supervising or monitoring using real traffic
• CPC Class Codes: H04W 24/10 Scheduling measurement reports ; Arrangements for measurement reports
• CPC Class Codes: H04W 88/02 Terminal devices

Abstract

A method and system for collecting and tracking statistics of a mobile device having the steps of: adding a call statistics server at an enterprise, the call statistics server adapted to receive call statistics information from one or more mobile devices or adapted to gather call statistics information directly through monitoring call setup, throughput and disconnection traffic; and providing call statistics information to a recipient. The mobile device can then obtain and display the call statistics.

Claims

1. A method for collecting and tracking statistics of a mobile device comprising the steps of:

adding a call statistics server at an enterprise, said call statistics server adapted to receive call statistics information from one or more mobile devices or adapted to gather call statistics information directly through monitoring call set-up, throughput and disconnection traffic; and

providing call statistics information to a recipient.

2. The method of claim 1 wherein the recipient is a mobile device selected from the one or more mobile devices or a corporate information technology ‘

IT’

department.

3. The method of claim 2 wherein the mobile device provides a display to show call history.

4. The method of claim 3, wherein said call history includes one or more of:

a number of calls made from the mobile device;

a duration, time, date and cost of each call;

a total number of minutes and total costs of all calls made by the mobile device;

calls made to a specific number, showing time, date, duration and cost for that specific number;

showing calls made using specific network service; and

showing calls handed over across network services.

5. The method of claim 1, wherein said statistics server is adapted to collect call statistics for all network services a mobile device can connect to.

6. The method of claim 5, wherein the mobile device is a multi-mode mobile device.

7. The method of claim 6, wherein the statistics server is adapted to collect one or more of:

the number of minutes of voice over wireless local area network as compared with the number of minutes of voice over a circuit switched network service;

statistics for calls dropped from a wireless local area network and reconnected on a circuit switch network;

information about circuit switched call set-ups that are re-routed to wireless local area network services; and

ongoing circuit calls automatically switched to wireless local area network services.

8. A method on a mobile device for maintaining a call statistics information repository comprising the steps of:

after a call has ended, requesting statistics from a call statistics server;

receiving the statistics from the call statistics server; and

updating the repository with the received statistics.

9. The method of claim 8, wherein the received statistics only relate to the call that has ended.

10. The method of claim 8, wherein the repository contains statistics for more than one communications mode.

11. The method of claim 10, wherein the repository contains one or more of:

a number of minutes of voice over wireless local area network ‘

WLAN’

as compared with the number of minutes of voice over a circuit switched network service;

statistics for calls dropped from a WLAN and reconnected on a circuit switch network;

information about circuit switched call set-ups that are re-routed to WLAN network services; and

ongoing circuit calls automatically switched to WLAN network services.

12. The method of claim 8, wherein said repository contains one or more of:

a number of calls made from the mobile device;

a duration, time, date and cost of each call;

a total number of minutes and total costs of all calls made by the mobile device;

calls made to a specific number, showing time, date, duration and cost for that specific number;

showing calls made using specific network service; and

showing calls handed over across network services.

13. A mobile device adapted to show call history, comprising:

a communications subsystem adapted to communicate with one or more networks and further adapted to communicate with a call statistics server;

a repository, the repository adapted to store call statistics received from the call statistics server; and

a user interface, said user interface comprising a display for selectively showing call history on the mobile device.

14. The mobile device of claim 13, wherein the call statistics only relate to the call that has ended.

15. The mobile device of claim 13, wherein the repository contains statistics for more than one communications mode.

16. The mobile device of claim 15, wherein the repository contains one or more of:

a number of minutes of voice over wireless local area network ‘

WLAN’

as compared with the number of minutes of voice over a circuit switched network service;

statistics for calls dropped from a WLAN and reconnected on a circuit switch network;

information about circuit switched call set-ups that are re-routed to WLAN network services; and

ongoing circuit calls automatically switched to WLAN network services.

17. The mobile device of claim 16, wherein said repository contains one or more of:

a number of calls made from the mobile device;

a duration, time, date and cost of each call;

a total number of minutes and total costs of all calls made by the mobile device;

calls made to a specific number, showing time, date, duration and cost for that specific number;

showing calls made using specific network service; and

showing calls handed over across network services.

18. A call statistics server located within an enterprise, the call statistics server comprising:

a processor adapted to monitor call setup, throughput and disconnection traffic of one or more mobile devices and/or to receive call statistics from the one or more mobile devices; and

storage, said storage adapted to store statistics found or received by the processor,

wherein said call statistics server is adapted to provide stored statistics to a recipient.

19. The call statistics server of claim 18, further providing a communication subsystem to provide statistics to a corporate information technology department or a mobile device.

20. The call statistics server of claim 18, wherein the call statistics server is adapted to collect one or more of:

a number of minutes of voice over wireless local area network as compared with the number of minutes of voice over a circuit switched network service;

statistics for calls dropped from a wireless local area network and reconnected on a circuit switch network;

information about circuit switched call set-ups that are re-routed to wireless local area network services; and

ongoing circuit calls automatically switched to wireless local area network services.

21. System for collecting and providing call statistics information to a mobile device comprising:

a) a call statistics server, said call statistics server having;

a processor adapted to monitor call setup, throughput and disconnection traffic of one or more mobile devices or to receive call statistics from the one or more mobile devices; and

storage, said storage adapted to store statistics found or received by the processor; and

b) one or more mobile devices, each of said one or more mobile devices having;

a communications subsystem adapted to communicate with one or more networks and further adapted to communicate with the call statistics server;

a repository, the repository adapted to store call statistics received from the call statistics server; and

a user interface, said user interface comprising a display for selectively showing call history on the mobile device.