TECHNIQUES FOR SEARCHING WEB FORUMS
First Claim
1. A computer system for identifying alternate queries for an initial query, the system comprising:
- a component that receives an initial query;
a question store containing questions;
a component that identifies from the question store questions that are related to the initial query; and
a component that indicates that the related questions are potentially alternate queries for the initial query.
2 Assignments
0 Petitions
Accused Products
Abstract
A search system provides various techniques for facilitating information retrieval. The search system may identify alternate queries for an initial query submitted by a user to a search system. Upon receiving the initial query, the search system identifies questions that are related to the initial query and presents to the user the related questions as alternate queries. The search system may also identify messages within a discussion thread that include answers. The search system may also identify an expert relating to the subject of a query by searching through expert profiles containing keywords of discussion threads in which the expert participated.
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Citations
20 Claims
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1. A computer system for identifying alternate queries for an initial query, the system comprising:
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a component that receives an initial query; a question store containing questions; a component that identifies from the question store questions that are related to the initial query; and a component that indicates that the related questions are potentially alternate queries for the initial query. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer system for identifying an answer within a discussion thread, the computer system comprising:
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a component that identifies candidate messages of the discussion thread submitted by persons other than an initiator of the discussion thread; a component that removes as candidate messages those messages that are identified as likely not being an answer; and a component that ranks the candidate messages remaining after the removal based on likelihood of being an answer. - View Dependent Claims (11, 12, 13, 14, 15, 16)
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17. A computer system for identifying an expert relating to a query, the computer system comprising:
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a discussion thread store; a component that identifies experts from among persons who are participants in discussion threads of the discussion thread store; a component that creates, for each identified expert, an expert profile having keywords derived from messages of the discussion threads in which the identified expert participated; and a component that receives a query, searches for an expert profile that matches the query, and indicates that the expert of a matching expert profile is an expert relating to the query. - View Dependent Claims (18, 19, 20)
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Specification