METHODS, SYSTEMS, AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING CONSOLIDATED ORDER INFORMATION
First Claim
1. A method for providing order information, the method comprising:
- receiving one or more order numbers corresponding to customer orders for network provider services;
retrieving information corresponding to the order numbers from a plurality of sources, the sources including order summary data, order detail data, customer data and network data;
storing the retrieved information as consolidated order data;
receiving a request from a user for a report, the request including selection criteria specifying a subset of the consolidated order data;
creating the report by applying the selection criteria to the consolidated order data; and
transmitting the report to the user.
1 Assignment
0 Petitions
Accused Products
Abstract
Exemplary embodiments relate to methods, systems, and computer program products for providing consolidated order information. Methods include receiving one or more order numbers corresponding to customer orders for network provider services. Information corresponding to the orders numbers are retrieved from a plurality of sources including order summary data, order detail data, customer data and network data. The retrieved information is stored as consolidated order data. A request for a report is received from a user. The request includes selection criteria specifying a subset of the consolidated order data. The report is created by applying the selection criteria to the consolidated order data and the report is transmitted to the user.
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Citations
18 Claims
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1. A method for providing order information, the method comprising:
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receiving one or more order numbers corresponding to customer orders for network provider services; retrieving information corresponding to the order numbers from a plurality of sources, the sources including order summary data, order detail data, customer data and network data; storing the retrieved information as consolidated order data; receiving a request from a user for a report, the request including selection criteria specifying a subset of the consolidated order data; creating the report by applying the selection criteria to the consolidated order data; and transmitting the report to the user. - View Dependent Claims (2, 3, 4, 5, 6, 7, 9, 10, 11, 12)
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8. The method of claim 8 wherein the network data includes one or more of a circuit detail, a network detail and an equipment type for each of the types of service at each of the geographic locations.
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13. A system for providing order information, the system comprising:
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a processor; and software instructions executing on the processor for facilitating; receiving one or more order numbers corresponding to customer orders for network provider services; retrieving information corresponding to the order numbers from a plurality of sources, the sources including order summary data, order detail data, customer data and network data; storing the retrieved information as consolidated order data; receiving a request from a user for a report, the request including selection criteria specifying a subset of the consolidated order data; creating the report by applying the selection criteria to the consolidated order data; and transmitting the report to the user via a network. - View Dependent Claims (14, 15, 16)
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17. A computer program product for providing order information, the computer program product comprising a storage medium readable by a processing circuit and storing instructions for execution by the processing circuit for facilitating a method comprising:
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receiving one or more order numbers corresponding to customer orders for network provider services; retrieving information corresponding to the order numbers from a plurality of sources, the sources including order summary data, order detail data, customer data and network data; storing the retrieved information as consolidated order data; receiving a request from a user for a report, the request including selection criteria specifying a subset of the consolidated order data; creating the report by applying the selection criteria to the consolidated order data; and transmitting the report to the user. - View Dependent Claims (18)
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Specification