System and method for providing single click enterprise communication
First Claim
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1. A method for providing single click communication, comprising:
- providing access to a plurality of communication types on a single user interface;
receiving a single click selection of a communication type from the plurality of communication types for a particular individual;
reviewing a profile associated with the individual to determine one or more contact identifiers associated with the selected communication type; and
initiating the communication using the one or more contact identifiers.
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Abstract
Systems and methods for providing single click enterprise communication are provided. In exemplary embodiments, a profile is associated with each individual of an enterprise. A single click selection of a communication type from a plurality of communication types for a particular individual may then be received. The profile associated with the individual is then reviewed to determine one or more contact identifiers associated with the selected communication type. Using the determined contact identifiers a communication may be established with the individual.
126 Citations
20 Claims
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1. A method for providing single click communication, comprising:
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providing access to a plurality of communication types on a single user interface; receiving a single click selection of a communication type from the plurality of communication types for a particular individual; reviewing a profile associated with the individual to determine one or more contact identifiers associated with the selected communication type; and initiating the communication using the one or more contact identifiers. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system for providing single click communication to a user, comprising:
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an interface module configured to provide a single user interface providing access to a plurality of communication types; a database configured to store profiles of individuals; a selection module configured to receive a single click selection of a communication type from the plurality of communication types for an individual; a profile lookup module configured to review a profile associated with the individual to determine a contact identifier associated with the selected communication type; and a communication request module configured to initiate the communication using the contact identifier. - View Dependent Claims (16, 17, 18, 19)
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20. A machine readable medium having embodied thereon a program, the program providing instructions for a method for providing single click communication, the method comprising:
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providing access to a plurality of communication types on a single user interface; receiving a single click selection of a communication type from the plurality of communication types for a particular individual; reviewing a profile associated with the individual to determine one or more contact identifiers associated with the selected communication type; and initiating the communication using the one or more contact identifiers.
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Specification