Information Handling System Deployment Assessment

• US 20080228535A1
• Filed: 03/13/2007
• Published: 09/18/2008
• Est. Priority Date: 03/13/2007
• Status: Abandoned Application

• Current Assignee: Dell Products LP (Dell Technologies Inc.)
• Original Assignee: Dell Products LP (Dell Technologies Inc.)
• Inventors: Raley, Jefferson, Hanes, Kevin, Bomsta, Gregory, Oates, Stephen
• Application Number:
  US11/685,389
• Publication Number:
  US 20080228535A1
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/0204 Market segmentation

Abstract

A client deployment assessment tool which provides a structured approach to evaluating a customer'"'"'s information handling system deployment processes and tools. The client deployment assessment tool accurately estimates costs and shows how an information handling system provider could reduce those costs.

Claims

1. A method for assessing information handling systems deployment needs of a customer comprising

gathering data from the customer regarding deployment issues;

comparing the data from the customer with generalized deployment data, the generalized deployment data being based upon information derived from deployment experiences of customers from multiple deployments; and

,

generating, via an information handling system, a deployment report based upon the comparing.

2. The method of claim 1, wherein

the gathering includes conducting interviews of the customer;

and,

the conducting interviews is according to a predefined interview guide.

3. The method of claim 2, wherein

the predefined interview guide sets forth roles of individuals to interview.

4. The method of claim 2, wherein

the predefined interview guide sets forth a recommended number of participants to interview.

5. The method of claim 2, wherein

the predefined interview guide sets forth a predefined survey to conduct during the interview.

6. The method of claim 2, wherein

the predefined interview guide sets forth a prescribed length of time for the interview.

7. The method of claim 1, wherein

the gathering includes using a deployment optimization model to identify and categorize the deployment issues.

8. The method of claim 1, wherein

the generating includes generating a set of standardized templates for assessing all phases of the deployment.

16. The apparatus of claim 8, wherein

the means for generating includes means for generating a set of standardized templates for assessing all phases of the deployment.

9. An apparatus method for assessing information handling systems deployment needs of a customer comprising

means for gathering data from the customer regarding deployment issues;

means for comparing the data from the customer with generalized deployment data, the generalized deployment data being based upon information derived from deployment experiences of customers from multiple deployments; and

,

means for generating, via an information handling system, a deployment report based upon the comparing.

10. The apparatus of claim 9, wherein

the means for gathering includes means for conducting interviews of the customer;

and,

the means for conducting interviews is according to a predefined interview guide.

11. The apparatus of claim 10, wherein

the predefined interview guide sets forth roles of individuals to interview.

12. The apparatus of claim 10, wherein

the predefined interview guide sets forth a recommended number of participants to interview.

13. The apparatus of claim 10, wherein

the predefined interview guide sets forth a predefined survey to conduct during the interview.

14. The apparatus of claim 10, wherein

the predefined interview guide sets forth a prescribed length of time for the interview.

15. The apparatus of claim 9, wherein

the means for gathering includes a deployment optimization model to identify and categorize the deployment issues.

17. An information handling system comprising:

a processor;

memory coupled to the processor, the memory storing a module for assessing information handling systems deployment needs of a customer, the module comprising instructions for gathering data from the customer regarding deployment issues;

comparing the data from the customer with generalized deployment data, the generalized deployment data being based upon information derived from deployment experiences of customers from multiple deployments; and

,

generating, via an information handling system, a deployment report based upon the comparing.

18. The information handling system of claim 17, wherein the gathering includes conducting interviews of the customer;

and, the conducting interviews is according to a predefined interview guide.

19. The information handling system of claim 18, wherein the predefined interview guide sets forth roles of individuals to interview.

20. The information handing system of claim 18, wherein the predefined interview guide sets forth a recommended number of participants to interview.

21. The information handling system of claim 18, wherein the predefined interview guide sets forth a predefined survey to conduct during the interview.

22. The information handling system of claim 18, wherein the predefined interview guide sets forth a prescribed length of time for the interview.

23. The information handling system of claim 17, wherein the means for gathering includes a deployment optimization model to identify and categorize the deployment issues.

24. The information handling system of claim 17, wherein the generating includes generating a set of standardized templates for assessing all phases of the deployment.