LOYALTY PROGRAM FOR MERCHANT INVENTORY

• US 20080228582A1
• Filed: 03/13/2008
• Published: 09/18/2008
• Est. Priority Date: 03/15/2007
• Status: Abandoned Application

• Current Assignee: Visa USA, Inc. (Visa, Inc.)
• Original Assignee: Visa USA, Inc. (Visa, Inc.)
• Inventors: Suarez, Sarah Pankratz, Fordyce, Edward W.
• Application Number:
  US12/048,177
• Publication Number:
  US 20080228582A1
• Time in Patent Office: Days
• US Class Current: 705/14
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0239 Online discounts or incentives
• CPC Class Codes: G06Q 30/0251 Targeted advertisements
• CPC Class Codes: G06Q 30/0277 Online advertisement

Abstract

Collaborative constituents collaborate to develop offers on selected inventory items of a merchant as part of a loyalty program within a transaction processing system. An inventory management system of the merchant includes an application rendering a hyperlink capable of transmitting a request to collaborate to a web server and to include information on the selected inventory item within the request. Upon establishing a connection with the web server, transmissions addressed to the collaborative constituents are formed and received from the collaborative constituents containing suggested parameters for the loyalty program. At least one remaining parameter for the loyalty program that a set of remaining collaborative constituents have agreed upon is determined. Another transmission addressed to each of the collaborative constituents in the set of remaining collaborative constituents is formed, the another transmission including the remaining parameters for the loyalty program.

Claims

1. A user interface comprising:

means for inputting data;

a menu including a plurality of selectable inventory items of a merchant;

an inventory selection region for receiving a selection from the means for inputting data of one said inventory item from the menu; and

a loyalty program collaborative offer icon, wherein;

the means for inputting data is operable with the loyalty program collaborative offer icon to activate a function of an application executing on a client that addresses a request to a web service to initiate a loyalty program collaboration on a loyalty program having an offer on the selected one said inventory item from the menu; and

the request includes;

the selected one said inventory item from the menu; and

an identifier for the merchant, wherein the menu, the inventory selection region, and the loyalty program collaborative offer icon are rendered to a display of the client by the executing application.

2. The user interface as defined in claim 1, wherein the identifier is a globally unique identifier (GUID) unique among collaborative constituents that collaborate, by use of the loyalty program collaboration of the web service, on terms and conditions of a plurality of said offers within a plurality of said loyalty programs.

3. The user interface as defined in claim 1, wherein:

the offer is for a transaction that is payable upon an account issued by an issuer to a consumer;

the transaction is between the consumer and the merchant; and

the request further includes an identification of a collaborative constituent to collaborate, by use of the loyalty program collaboration of the web service, on terms and conditions of the offer for the selected one said inventory item from the menu.

4. The user interface as defined in claim 1, wherein:

the loyalty program collaboration of the loyalty program occurs between collaborative constituents that are each selected from a group consisting of an issuer, an acquirer, the merchant, a manufacturer of the selected one said inventory item from the menu, a transaction handler, and combinations thereof;

the transaction handler processes a plurality of transactions each characterized by one said merchant and one said consumer engaging in one said transaction payable upon a corresponding said account that one said issuer has issued to the one said consumer; and

the one said merchant submits the transaction to one said acquirer for processing by the transaction handler who requests one said issuer to obtain payment for the one said transaction from the corresponding said account, and wherein the one said issuer forwards the payment to the transaction handler who forwards the payment to the one said acquirer to pay the one said merchant for the one said transaction.

5. The user interface as defined in claim 1, further comprising an offer parameters selection region for receiving a parameter selection using the means for inputting data, the parameter selection being selected from the group consisting of:

an identification of the geography for which the offer is to be made valid;

an identification of a date range during which the offer is valid;

an identification of a collaborative constituent to collaborate, by use of the loyalty program collaboration of the web service, on terms and conditions of the offer for the selected one said inventory item from the menu;

an image file that can be used in an ad targeted to a consumer;

a type of an account upon which a transaction for the selected one said inventory item from the menu can be made payable; and

a combination of the foregoing.

6. The user interface as defined in claim 1, wherein the application executing on the client is further configured to access a database containing inventory data pertaining to the plurality of selectable inventory items.

7. The user interface as defined in claim 1, wherein each said inventory item is selected from the group consisting of:

a good or service that the merchant has sold to a consumer in the past;

a good or service that the merchant has available for sale; and

a good or service that the merchant can make available for sale in the future.

8. A computer-implemented method of collaborating among collaborative constituents to develop a loyalty program within a transaction processing system, the computer-implemented method comprising:

rendering via a graphical user interface;

a menu of a plurality of inventory items of a merchant; and

a loyalty program collaborative offer icon corresponding to a hyperlink for an address of a host computer;

and

upon receiving a selection of the hyperlink and a menu selection of one said inventory item from the menu;

forming a request and a proposal for delivery to the host computer, wherein;

the request includes;

the selected said inventory item; and

an identifier for a merchant;

the proposal includes;

an address of at least one collaborative constituent in accordance with a first workflow identifying a predefined order thereof; and

parameters for a loyalty program including an offer to a consumer to conduct a transaction with the merchant for the menu selection, wherein;

the consumer is to receive a reward upon;

 

conducting the transaction; and

 

satisfaction of a condition of the reward;

and

the transaction is made payable upon an account that is issued by an issuer to the consumer;

receiving a response to the proposal from the addressed at least one collaborative constituent;

forming a reply for delivery to the host computer including an address of at least one collaborative constituent in accordance with a second workflow identifying a predefined order of delivery thereof; and

receiving a negotiated set of the parameters for the loyalty program to which each remaining said collaborative constituent has agreed, wherein each said collaborative constituent is selected from a group consisting of the issuer, an acquirer, the merchant, a transaction handler, and combinations thereof.

9. The computer-implemented method as defined in claim 8, wherein:

the transaction handler processes a plurality of the transactions each characterized by one said merchant and one said consumer engaging in one said transaction payable upon a corresponding account that one said issuer has issued to the one said consumer; and

one said merchant submits one said transaction to one said acquirer for processing by the transaction handler who requests one said issuer to obtain payment for one said transaction from the corresponding account, and wherein the one said issuer forwards the payment to the transaction handler who forwards the payment to the one said acquirer to pay the one said merchant for one said transaction.

10. The computer-implemented method as defined in claim 8, wherein the hyperlink references a Uniform Resource Locator address associated with the host computer.

11. The computer-implemented method as defined in claim 8, wherein each said inventory item of the merchant is selected from the group consisting of:

a good or service that the merchant has sold to a consumer in the past;

a good or service that the merchant has available for sale; and

a good or service that the merchant can make available for sale in the future.

12. The computer-implemented method as defined in claim 8, further comprising receiving the negotiated set of the parameters for the loyalty program from at least one implementer of the loyalty program.

13. The computer-implemented method as defined in claim 8, wherein:

each of the proposal, the response, and the reply includes a position of at least one of the collaborative constituents for each said parameter in the loyalty program; and

the position is selected from the group consisting of favor and disfavor.

14. The computer-implemented method as defined in claim 8, wherein receiving the negotiated set of the parameters for the loyalty program to which each remaining said collaborative constituent has agreed further comprises performing one or more times at least one of:

receiving of the response; and

forming of the reply.

15. The computer-implemented method as defined in claim 8, wherein at least one of the request and the proposal includes a parameter selected from the group consisting of:

an identification of a location for which the offer is to be made valid;

an identification of a date range during which the offer is to be considered valid;

an identification of one said collaborative constituent to collaborate on the parameters of the loyalty program having the offer for the selected said inventory item;

an image file that can be used in an ad targeted to the consumer;

a type of an account upon which the transaction for the selected said inventory item from can be made payable; and

a combination of the foregoing.

16. A merchant system for deriving an offer of a reward to be made to a consumer as part of a loyalty program comprising:

means for rendering via a graphical user interface;

a menu of a plurality of inventory items of a merchant; and

a loyalty program collaborative offer icon corresponding to a hyperlink for an address of a host computer;

and

upon receiving a selection of the hyperlink and a menu selection of one said inventory item from the menu;

means for forming a request and a proposal for delivery to the host computer, wherein;

the request includes;

the selected said inventory item; and

an identifier for a merchant;

the proposal includes;

an address of at least one collaborative constituent in accordance with a first workflow identifying a predefined order thereof; and

parameters for a loyalty program including an offer to a consumer to conduct a transaction with the merchant for the menu selection, wherein;

the consumer is to receive a reward upon;

 

conducting the transaction; and

 

satisfaction of a condition of the reward;

and

the transaction is made payable upon an account that is issued by an issuer to the consumer;

means for receiving a response to the proposal from the addressed at least one collaborative constituent;

means for forming a reply for delivery to the host computer including an address of at least one collaborative constituent in accordance with a second workflow identifying a predefined order of delivery thereof; and

means for receiving a negotiated set of the parameters for the loyalty program to which each remaining said collaborative constituent has agreed, wherein each said collaborative constituent is selected from a group consisting of the issuer, an acquirer, the merchant, a transaction handler, and combinations thereof.

17. The merchant system as defined in claim 16, wherein the transmission addressed to the loyalty program implementer further includes a criterion for selecting one or more said consumers each of whom is to receive the offer and a corresponding said reward for satisfaction of the condition of the reward.

18. The merchant system as defined in claim 16, the first transmission for delivery to the host computer further comprises the at least one of:

an identification of the geography for which the offer is to be made valid;

an identification of a date range during which the offer is valid;

an identification of a collaborative constituent to collaborate, on terms and conditions of the offer for the selected one said inventory item from the menu;

an image file that can be used in an ad targeted to a consumer;

a type of an account upon which a transaction for the selected one said inventory item from the menu can be made payable; and

a combination of the foregoing.

19. The merchant system as defined in claim 16, wherein the reward is selected from the group consisting of:

a credit to the account;

a percentage discount on a price of the at least one said good or service;

a complementary second said good or service of the merchant;

an amount of cash;

a predetermined amount of points; and

a combination thereof.

20. The merchant system as defined in claim 16, further comprising means for receiving a fourth transmission containing information from the loyalty program implementer and including a notification of an approval of the offer and a confirmation that the offer will be disseminated to at least one said consumer.