Systems and Methods for End-User Experience Monitoring Using A Script

• US 20080228863A1
• Filed: 03/12/2007
• Published: 09/18/2008
• Est. Priority Date: 03/12/2007
• Status: Abandoned Application

• Current Assignee: Citrix Systems, Inc. (Cloud Software Group)
• Original Assignee: Citrix Systems, Inc. (Cloud Software Group)
• Inventors: Mackey, Timothy
• Application Number:
  US11/684,935
• Publication Number:
  US 20080228863A1
• Time in Patent Office: Days
• US Class Current: 709/203
• CPC Class Codes: G06F 11/3409 for performance assessment
• CPC Class Codes: G06F 11/3438 monitoring of user actions tracking the activity of the user H04L67/535
• CPC Class Codes: G06F 11/3495 for systems
• CPC Class Codes: G06F 2201/86 Event-based monitoring
• CPC Class Codes: G06F 2201/875 Monitoring of systems including the internet
• CPC Class Codes: G06F 2201/885 Monitoring specific for caches
• CPC Class Codes: H04L 67/535 Tracking the activity of the user network monitoring arrangements H04L43/00; recording of computer activity G06F11/34

Abstract

Systems and methods for end-user experience monitoring using a script are shown and described. The method can include receiving, at a computing device of an end-user, web page including a script injected by a network appliance, the script having instructions that, when executed, register for the occurrence of an event associated with at least one of an attachevent command and an addEventListener command, executing the script at the computing device of the end-user, and recording the occurrence of the event associated with the at least one command during the rendering of the web page.

Claims

1. A method of measuring a parameter associated with loading a web page, the method comprising:

receiving, at a computing device of an end-user, web page including a script injected by a network appliance, the script having instructions that, when executed, register for the occurrence of an event associated with at least one of an attachevent command and an addEventListener command;

executing the script at the computing device of the end-user; and

recording the occurrence of the event associated with the at least one command during the rendering of the web page.

2. The method of claim 1 further comprising recording information about an application executing the web page content.

3. The method of claim 1 wherein the recording comprises recording the time of the occurrence of the error relative to the web page execution.

4. The method of claim 1 wherein the attachevent command comprises the onreadystatechange event.

5. The method of claim 1 wherein the attachevent command comprises the onbeforeunload event.

6. The method of claim 1 wherein the addEventListener command comprises the DOMContentLoaded event.

7. The method of claim 1 wherein the addEventListener command comprises the load event.

8. The method of claim 1 wherein the addEventListener command comprises the unload event.

9. The method of claim 1 further comprising accelerating, by the network appliance, the receipt of the web page by the computer device of the end-user.

10. A computer readable medium having instructions thereon that when executed measure a parameter associated with loading a web page, the computer readable medium comprising:

instructions to receive, at a computing device of an end-user, web page including a script injected by a network appliance, the script having instructions that, when executed, register for the occurrence of an event associated with at least one of an attachEvent command and an addEventListener command;

instructions to execute the script at the computing device of the end-user; and

instructions to record the occurrence of the event associated with the at least one command during the rendering of the web page.

11. The computer readable medium of claim 10 further comprising instructions to record information about an application executing the web page content.

12. The computer readable medium of claim 10 wherein the instructions to record comprises instruction to record the time of the occurrence of the error relative to the web page execution.

13. The computer readable medium of claim 10 wherein the attachevent command comprises the onreadystatechange event.

14. The computer readable medium of claim 10 wherein the attachevent command comprises the onbeforeunload event.

15. The computer readable medium of claim 10 wherein the addEventListener command comprises the DOMContentLoaded event.

16. The computer readable medium of claim 10 wherein the addEventListener command comprises the load event.

17. The computer readable medium of claim 10 wherein the addEventListener command comprises the unload event.

18. The computer readable medium of claim 10 further comprising instruction to accelerate, by the network appliance, the receipt of the web page by the computer device of the end-user.

19. A system for measuring a parameter associated with loading a web page, the system comprising:

means for receiving, at a computing device of an end-user, web page including a script injected by a network appliance, the script having instructions that, when executed, register for the occurrence of an event associated with at least one of an attachevent command and an addEventListener command;

means for executing the script at the computing device of the end-user; and

means for recording the occurrence of the event associated with the at least one command during the rendering of the web page.

20. The system of claim 19 further comprising means for recording information about an application executing the web page content.

21. The system of claim 19 wherein the means for recording comprise means for recording the time of the occurrence of the error relative to the web page execution.

22. The system of claim 19 wherein the attachevent command comprises the onreadystatechange event.

23. The system of claim 19 wherein the attachevent command comprises the onbeforeunload event.

24. The system of claim 19 wherein the addEventListener command comprises the DOMContentLoaded event.

25. The system of claim 19 wherein the addEventListener command comprises the load event.

26. The system of claim 19 wherein the addEventListener command comprises the unload event.

27. The system of claim 19 further comprising means for accelerating, by the network appliance, the receipt of the web page by the computer device of the end-user.