Performance Prediction Service Using Business-Process Information
First Claim
1. A computer-based method of providing a performance prediction service, comprising the steps of:
- obtaining business-process information associated with a business; and
generating a performance estimation function based at least in part on the business-process information, the performance estimation function being usable in responding to a query obtained from a potential customer of the business.
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Abstract
Performance prediction techniques are provided that utilize business-process information such as transaction history and log information. For example, in one aspect of the invention, a computer-based technique for providing a performance prediction service comprises the following steps/operations. First, business-process information associated with a business is obtained. Then, a performance estimation function is generated based at least in part on the business-process information, the performance estimation function being usable in responding to a query obtained from a potential customer of the business.
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Citations
20 Claims
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1. A computer-based method of providing a performance prediction service, comprising the steps of:
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obtaining business-process information associated with a business; and generating a performance estimation function based at least in part on the business-process information, the performance estimation function being usable in responding to a query obtained from a potential customer of the business. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer-based method of providing a performance prediction service, comprising the steps of:
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obtaining a query from a potential customer of a business; and utilizing a performance estimation function in responding to the query obtained from the potential customer of the business, wherein the performance estimation function is generated based at least in part on business-process information obtained from the business.
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9. Apparatus for providing a performance prediction service, comprising:
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a memory; and at least one processor coupled to the memory and operative to;
(i) obtain business-process information associated with a business; and
(ii) generate a performance estimation function based at least in part on the business-process information, the performance estimation function being usable in responding to a query obtained from a potential customer of the business. - View Dependent Claims (10, 11, 12, 13, 14, 15)
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16. Apparatus for providing a performance prediction service, comprising:
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a memory; and at least one processor coupled to the memory and operative to;
(i) obtain a query from a potential customer of a business; and
(ii) utilize a performance estimation function in responding to the query obtained from the potential customer of the business, wherein the performance estimation function is generated based at least in part on business-process information obtained from the business.
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17. An article of manufacture for providing a performance prediction service, comprising a machine readable medium containing one or more programs which when executed implement the steps of:
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obtaining business-process information associated with a business; and generating a performance estimation function based at least in part on the business-process information, the performance estimation function being usable in responding to a query obtained from a potential customer of the business.
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18. An article of manufacture for providing a performance prediction service, comprising a machine readable medium containing one or more programs which when executed implement the steps of:
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obtaining a query from a potential customer of a business; and utilizing a performance estimation function in responding to the query obtained from the potential customer of the business, wherein the performance estimation function is generated based at least in part on business-process information obtained from the business.
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19. A method for providing a performance prediction service, comprising the step of:
a service provider providing a service to a customer which comprises obtaining business-process information associated with a business, and generating a performance estimation function based at least in part on the business-process information, the performance estimation function being usable in responding to a query obtained from a potential customer of the business.
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20. A method for providing a performance prediction service, comprising the step of:
a service provider providing a service to a customer which comprises obtaining a query from a potential customer of a business, and utilizing a performance estimation function in responding to the query obtained from the potential customer of the business, wherein the performance estimation function is generated based at least in part on business-process information obtained from the business.
Specification