Method and Apparatus for Creation of an Interface for Constructing Conversational Policies
First Claim
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1. A method of constructing a conversation policy, said method comprising the computer-performed steps of:
- receiving a conversational policy that has been created in a graphical or verbal form;
identifying elements of said conversational policy and associating meanings with said elements;
identifying relationships between said elements; and
using said elements, said meanings associated with said elements, and said relationships to construct a file in an extensible machine language that describes the conversational policy.
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Abstract
A method and apparatus for taking a visual or verbal representation of a conversational policy and translating the representation into an XML file. The XML file can then be output in one or more formats, such as code used in a policy, a Word version of the XML file, or a visual representation of the XML file.
42 Citations
20 Claims
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1. A method of constructing a conversation policy, said method comprising the computer-performed steps of:
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receiving a conversational policy that has been created in a graphical or verbal form; identifying elements of said conversational policy and associating meanings with said elements; identifying relationships between said elements; and using said elements, said meanings associated with said elements, and said relationships to construct a file in an extensible machine language that describes the conversational policy. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A computer system, comprising:
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a processor, connected to receive input and to write output; memory, connected to said processor; and a set of instructions stored in said memory and connected to be executed by said processor, said set of instructions containing first instructions for receiving a conversational policy that has been created in a graphical or verbal form, second instructions for identifying elements of said conversational policy and associating meanings with said elements, third instructions for identifying relationships between said elements, and fourth instructions for using said elements, said meanings associated with said elements, and said relationships to construct a file in an extensible machine language that describes the conversational policy. - View Dependent Claims (9, 10, 11, 12, 13)
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14. A computer program product on a computer-readable media, said computer program product comprising:
first instructions for receiving a conversational policy that has been created in a graphical or verbal form, second instructions for identifying elements of said conversational policy and associating meanings with said elements, third instructions for identifying relationships between said elements, and fourth instructions for using said elements, said meanings associated with said elements, and said relationships to construct a file in an extensible machine language that describes the conversational policy. - View Dependent Claims (15, 16, 17, 18, 19, 20)
Specification