Prioritization of emergency voice and data communications
First Claim
1. A method to be executed at least in part in a computing device for providing prioritized communications, the method comprising:
- receiving a prioritized communication preference from a receiver;
storing the received preference;
in response to receiving a request for prioritized communication from an initiator, determining whether the initiator is in a preapproved list of the receiver;
if the initiator is in the preapproved list, retrieving the stored preference;
configuring a communication system based on the retrieved preference; and
facilitating the prioritized communication between the initiator and the receiver using the communication system configured based on the retrieved preference.
2 Assignments
0 Petitions
Accused Products
Abstract
Prioritized communications are facilitated based on a receiving user'"'"'s designation of a source (initiator), a delivery mode, and other parameters associated with the communication. The receiver may configure a list of preapproved initiators, delivery devices and modes, and any associated services such as a locator service, a mapping service, a directory service, etc. The communication is initiated by the initiator or automatically from an application associated with the initiator'"'"'s device. A communication service or a hosted service retrieves receiver information and facilitates prioritized communication also providing optional services associated with the communication.
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Citations
20 Claims
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1. A method to be executed at least in part in a computing device for providing prioritized communications, the method comprising:
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receiving a prioritized communication preference from a receiver; storing the received preference; in response to receiving a request for prioritized communication from an initiator, determining whether the initiator is in a preapproved list of the receiver; if the initiator is in the preapproved list, retrieving the stored preference; configuring a communication system based on the retrieved preference; and facilitating the prioritized communication between the initiator and the receiver using the communication system configured based on the retrieved preference. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A system for providing prioritized communications, comprising:
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a memory; a data store; a processor coupled to the memory and the data store, wherein the processor is configured to execute program instructions for; receiving prioritized communication preferences from a receiver; storing the received preferences in the data store; in response to receiving a request for prioritized communication from an initiator, determining whether the initiator is in a preapproved list of at least one receiver; if the initiator is in the preapproved list, retrieving the stored preferences from the data store; configuring a communication system based on the retrieved preferences; facilitating the prioritized communication between the initiator and the at least one receiver using the communication system configured based on the retrieved preferences; providing the at least one receiver a selection of additional services associated with the prioritized communication; and in response to receiving a request for an additional service from the at least one receiver, activating the additional service. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16)
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17. A computer-readable storage medium with instructions stored thereon for providing prioritized communications, the instructions comprising:
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receiving prioritized communication preferences from a receiver; storing the received preferences in a data store; enabling an initiator to send a prioritized communication request from a mobile device using one of;
a hard key, a soft key, a menu item, a display icon in the mobile device in response to receiving the request for prioritized communication, determining whether the initiator is in a preapproved list of the receiver;if the initiator is in the preapproved list, retrieving the stored preferences from the data store; providing an alert to a communication device employed by the receiver based on the retrieved preferences; in response to an indication from the receiver of acceptance of the prioritized communication, facilitating the communication between the initiator and the receiver; providing the receiver a selection of additional services associated with the prioritized communication; and in response to receiving a request for an additional service from the receiver, activating the additional service. - View Dependent Claims (18, 19, 20)
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Specification