AUTOMATED COMMUNICATION LINE SWITCHING FOR VOICEMAIL ACCESS

• US 20080242270A1
• Filed: 03/30/2007
• Published: 10/02/2008
• Est. Priority Date: 03/30/2007
• Status: Active Grant

• Current Assignee: Malikie Innovations Limited (Key Patent Innovations Limited)
• Original Assignee: Research In Motion Limited (Blackberry Limited)
• Inventors: Zinn, Ronald Scotte, Kuhl, Lawrence Edward, Marui, Keizo
• Granted Patent: US 8,934,873 B2
• Time in Patent Office: Days
• US Class Current: 455/413
• CPC Class Codes: H04M 1/724 User interfaces specially adapted for cordless or mobile telephones
• CPC Class Codes: H04M 2250/66 user interface aspects for indicating selection options for a communication line
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/5335 Message type or catagory, e.g. priority, indication

Abstract

A telephone station apparatus that is arranged to operate on two, or more, communication lines, receives an instruction to access a voicemail server. The telephone station apparatus switches from a first communication line to a second communication line and initiates a call to the voicemail server. At the voicemail server, calling line identification allows the voicemail server to present an interface to the voicemail box associated with the second communication line.

Claims

1. A method of providing a user interface on a telephone station apparatus, said user interface facilitating selection, by a user, of an active communication line for calling a voicemail server, said telephone station apparatus providing access to a first communication line and a second communication line having voicemail message storage associated therewith at said voicemail server, said method comprising:

receiving an input from said user, said input including an instruction to access said voicemail server;

determining that said first communication line is the active communication line;

switching, responsive to said determining, from said first communication line to said second communication line; and

initiating a call, on said second communication line, to said voicemail server.

2. The method of claim 1 further comprising indicating, to said user, availability of a voicemail message associated with said second communication line at said voicemail server.

3. The method of claim 2 further comprising, before said indicating:

receiving an indication of availability of said voicemail message at said voicemail server; and

performing an analysis of said indication to determine that said voicemail message is associated with said second communication line.

4. The method of claim 2 wherein said indicating comprises presenting an icon on a display of said telephone station apparatus.

5. The method of claim 1 further comprising, responsive to said receiving, presenting a user interface dialog allowing said user to select a communication line to use to call said voicemail server.

6. The method of claim 5 wherein said receiving said instruction comprises receiving user input representative of a selection of said second communication line.

7. The method of claim 5 further comprising providing, while presenting said user interface dialog, an indication that said voicemail message is associated with said second communication line.

8. The method of claim 5 further comprising indicating, while presenting said user interface dialog, that one of said communication lines has been pre-selected as a default communication line that will be used to call said voicemail server in the absence of further user input.

9. The method of claim 8 further comprising pre-selecting, as said default communication line, a communication line having more voicemail messages waiting than other available communication lines.

10. The method of claim 8 further comprising pre-selecting, as said default communication line, a communication line having a voicemail message waiting that is more recent than voicemail message waiting for other available communication lines.

11. The method of claim 1 further comprising:

recording that said switching to said second communication line has been performed; and

recording an identity of said first communication line as a formerly active line.

12. The method of claim 11 further comprising:

determining that said call to said voicemail server is complete;

determining that said switching to said second communication line has occurred before said initiating;

determining that said first communication line is said formerly active line; and

switching from said second communication line to said first communication line.

13. A telephone station apparatus arranged to facilitate selection, by a user, of an active communication line for calling a voicemail server, said telephone station apparatus providing access to a first communication line and a second communication line having voicemail message storage associated therewith at said voicemail server, said telephone station apparatus comprising:

an input device adapted to receive an input from said user, said input including an instruction to access said voicemail server;

a processor adapted to;

determine that said first communication line is the active communication line;

switch, responsive to said determining, from said first communication line to said second communication line; and

initiate a call, on said second communication line, to said voicemail server.

14. The telephone station apparatus of claim 13 further comprising an output device adapted to indicate, to said user, availability of a voicemail message associated with said second communication line at said voicemail server.

15. A computer readable medium containing computer-executable instructions that, when performed by a processor in a telephone station apparatus that provides access to a first communication line and a second communication line having voicemail message storage associated therewith at said voicemail server, cause said processor to:

receive an input from said user, said input including an instruction to access said voicemail server;

determine that said first communication line is the active communication line;

switch, responsive to said determining, from said first communication line to said second communication line; and

initiate a call, on said second communication line, to said voicemail server.

16. The computer readable medium of claim 15 further causing said processor to indicate, to a user, availability of a voicemail message associated with said second communication line at said voicemail server.