Technique for providing a telecommunications user with a service based on the user's location
First Claim
1. A system for facilitating routing of a call from a broadband communications network to a service provider in proximity to an originator of the call, the system comprising:
- an interface for receiving the call from the broadband communications network, and location information indicative of a location of a communications device from which the call originates, the location information being determined based on data identifying the communications device within the broadband communications network;
a database;
a processing unit configured to search the database for contact information concerning the service provider based on the location information; and
a mechanism for establishing a communications connection with the service provider using the contact information, the call being transferred to the service provider through the communications connection.
2 Assignments
0 Petitions
Accused Products
Abstract
A broadband telecommunications carrier routes a location-based service call, e.g., an emergency service call, through a facility shared by an information/call center. This facility receives the call, along with information indicative of the location of the call originating device and, thus, the caller'"'"'s location. Based on such location information, it searches a database for contact information concerning the location-based service provider, e.g., an emergency dispatch service provider, in proximity to the call-originating device location. The call is then transferred to the service provider based on the contact information identified in the database.
-
Citations
20 Claims
-
1. A system for facilitating routing of a call from a broadband communications network to a service provider in proximity to an originator of the call, the system comprising:
-
an interface for receiving the call from the broadband communications network, and location information indicative of a location of a communications device from which the call originates, the location information being determined based on data identifying the communications device within the broadband communications network; a database; a processing unit configured to search the database for contact information concerning the service provider based on the location information; and a mechanism for establishing a communications connection with the service provider using the contact information, the call being transferred to the service provider through the communications connection. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
-
-
11. A system for routing a call from a broadband communications network, comprising:
-
a processor configured to determine whether the call is a location-based service call, a request being generated for transfer of the call to a service provider in proximity of an originator of the call if it is determined that the call is a location-based service call, the request including data indicative of a location of a broadband communications device from which the call originates; and an interface for sending the request to a switching unit, which uses the data in the request to search for contact information concerning the service provider to realize the transfer of the call through a second communications network, different from the broadband communications network. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19, 20)
-
Specification