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METHOD FOR DIALOG MANAGEMENT

  • US 20080247519A1
  • Filed: 06/17/2008
  • Published: 10/09/2008
  • Est. Priority Date: 10/15/2001
  • Status: Active Grant
First Claim
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1. A system for communicating with a user via a spoken dialog service, the system comprising:

  • a module configured to select a dialog motivator from a plurality of dialog motivators based at least in part on user input, the plurality of dialog motivators including an assumption dialog motivator and a confirmation dialog motivator; and

    a module configured, when the spoken dialog system requests further user input and invokes the confirmation dialog motivator to confirm the further user input, to;

    receive the further user input; and

    if a confidence value associated with understanding the further user input is below a threshold value, invoke the assumption dialog motivator to present assumed further user input during a confirmation dialog.

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