Method and Apparatus Providing Multimode Response Options to an Incoming Voice or Text Message
First Claim
1. At least one computer-readable medium encoded with instructions which, when executed by a processor, performs a method including:
- receiving a message from a sender using a first communication service, said message including a first contact identifier for the sender;
presenting a plurality of user-selectable contact identifiers for communicating with the sender using a plurality of different communication services associated therewith;
identifying a selected one of the plurality of contact identifiers other than the first contact identifier; and
sending a second message to the sender using the selected contact identifier and the communication service associated therewith.
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Accused Products
Abstract
A method and apparatus is provided for allowing a recipient to reply to an inbound message. The method begins by receiving a message from a sender using a first communication service. The message includes a first contact identifier for the sender. A plurality of user-selectable contact identifiers is presented to the recipient for communicating with the sender using a plurality of different communication services associated therewith. A selected one of the plurality of contact identifiers other than the first contact identifier is selected or otherwise identified by the recipient. A second message is transmitted to the sender using the selected contact identifier and the communication service associated therewith.
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Citations
18 Claims
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1. At least one computer-readable medium encoded with instructions which, when executed by a processor, performs a method including:
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receiving a message from a sender using a first communication service, said message including a first contact identifier for the sender; presenting a plurality of user-selectable contact identifiers for communicating with the sender using a plurality of different communication services associated therewith; identifying a selected one of the plurality of contact identifiers other than the first contact identifier; and sending a second message to the sender using the selected contact identifier and the communication service associated therewith. - View Dependent Claims (2, 3, 4, 5)
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6. At least one computer-readable medium encoded with instructions which, when executed by a processor, performs a method including:
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identifying a sender associated with an incoming message; accessing a database that includes a plurality of contact entries each of which includes one or more contact identifiers to locate a contact entry associated with the sender; prompting a user to select one of the contact identifiers associated with the sender; and launching a communication application associated with the selected contact identifier. - View Dependent Claims (7, 8, 9, 10)
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11. A communication device, comprising:
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a computer-readable storage medium configured to store a database having a plurality of contact entries each of which includes one or more contact identifiers; a processor responsive to the computer-readable storage medium and to a software program, the software program, when loaded into the processor, operative to; map a contact identifier associated with an incoming message to a contact entry stored in the database; access the contact entry; present to a user a plurality of contact identifiers associated with the accessed contact entry from among which the user may select; and launch a communication application associated with a selected one of the contact identifiers. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18)
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Specification