System and Method to Document and Communicate On-Site Activity

• US 20080249791A1
• Filed: 04/22/2007
• Published: 10/09/2008
• Est. Priority Date: 04/04/2007
• Status: Abandoned Application

• Current Assignee: SEAL Infotech Private Limited
• Original Assignee: SEAL Infotech Private Limited
• Inventors: Iyer, Vaidy
• Application Number:
  US11/738,510
• Publication Number:
  US 20080249791A1
• Time in Patent Office: Days
• US Class Current: 705/1
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Abstract

A system to assist plant maintenance and inspection using an enterprise system and automatic notifications. A worker can generate a form related to maintenance or inspection of a piece of equipment, upon which automatic notifications can be transmitted to the relevant parties such as a technician. An automatic notification of the incident can also be sent as a pop up notification to particular person'"'"'s computer.

Claims

1. A computer implemented method to process an event, the method comprising:

visually identifying, by an employee, an occurrence at the site;

entering data, by the employee, describing the occurrence on a portable computer;

electronically transmitting the data to an ERP application;

identifying a recipient of an alert based on business rules associated with the ERP application; and

transmitting the alert to the recipient.

2. The method as recited in claim 1, wherein the transmitting transmits the alert wirelessly to a portable device used by the recipient.

3. The method as recited in claim 1, wherein the transmitting transmit the alert to a desktop computer used by the recipient.

4. The method as recited in claim 3, wherein the desktop computer is running a mini-application that receives and displays the alert.

5. The method as recited in claim 4, further comprising allowing the recipient to indicate a response to the alert using the mini application.

6. The method as recited in claim 5, wherein the response is transmitted to the ERP application.

7. The method as recited in claim 1, wherein the data comprises an image drawn by the employee.

8. The method as recited in claim 1, further comprising automatically generating a ticket for the occurrence.

9. The method as recited in claim 1, wherein data is entered by the employee by handwriting words on the portable computer which is then automatically recognized by the portable computer.

10. A computer implemented method to interface with an ERP system, the method comprising:

providing form data for a form by a plant worker on a portable computer;

transmitting the form from the portable computer to an ERP system;

generating, by the ERP system, a ticket based on form data; and

transmitting ticket data relating to the ticket to the plant worker.

11. The method as recited in claim 10, wherein the form is stored both as an image as well as in the ERP as data.

12. The method as recited in claim 10, wherein ticket data is uploaded to a web page which servers the ticket data to requesters.

13. The method as recited in claim 12, wherein when a status of the ticket changes, the web page is automatically updated.

14. The method as recited in claim 10, wherein a first recipient of a desktop notification is identified using rules stored by the ERP system.

15. The method as recited in claim 14, wherein the first recipient is sent the desktop notification about the ticket using a mini-application running on the first recipient'"'"'s desktop.

16. The method as recited in claim 15, wherein a second recipient of a wireless notification is identified using rules stored by the ERP system, the second recipient being different than the first recipient.

17. The method as recited in claim 16, wherein the second recipient is sent the wireless notification to the second recipient'"'"'s cell phone or PDA.

18. The method as recited in claim 10, wherein the ERP system is running an SAP application.

19. A system to implement automatic notifications, the system comprising:

a server to receive form data from a portable computer;

an ERP application to receive the form data from the server and to generate a ticket request in the ERP application, wherein ticket data related to the ticket request is transmitted to the server, wherein the ticket data is transmitted to the portable computer.

20. The system as recited in claim 19, wherein the ERP application is an SAP application.

21. The system as recited in claim 19, further comprising a web serving application to generate and make available a web page containing the ticket data.

22. The system as recited in claim 21, wherein the ticket data is transmitted to the portable computer by the portable computer visiting the web page, wherein the portable computer displays the web page.