Information communication system, facility apparatus, user apparatus, and methods for controlling facility apparatus and user apparatus
First Claim
1. An information communication system comprising a user apparatus carried by a user and a facility apparatus provided for a facility a user may visit,wherein the user apparatus includes:
- an intention input control unit for supplying an intention of a user carrying the user apparatus to a service provider at the facility;
an intention information transmission control unit for transmitting intention specification information capable of specifying an input user intention to a facility apparatus capable of communicating with the user apparatus under condition that the intention input control unit inputs a user intention; and
an appearance information transmission control unit for transmitting appearance specification information capable of specifying external characteristics of a user carrying the user apparatus to a facility apparatus capable of communicating with the user apparatus; and
wherein, the facility apparatus includes;
a notification control unit for notifying, when receiving the intention specification information from the user apparatus, a service provider at the facility of a user intention specified based on the intention specification information along with external characteristics of a user specified based on appearance specification information received from the user apparatus.
1 Assignment
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Accused Products
Abstract
An information communication system is capable of allowing a service provider at a facility to appropriately attend a user visiting the facility in accordance with an intention of the user. The information communication system includes a user apparatus carried by the user and a facility apparatus installed at a facility the user may visit. The user apparatus enters the user intention concerning the facility service provider and transmits intention information indicating the entered user intention to the facility apparatus capable of short range wireless communication. The user apparatus transmits appearance information indicating the user'"'"'s captured face picture to the facility apparatus. When receiving the intention information from the user apparatus, the facility apparatus allows a display section to display the user intention indicated by the intention information along with the user'"'"'s captured face picture indicated by the appearance information received from the user apparatus.
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Citations
28 Claims
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1. An information communication system comprising a user apparatus carried by a user and a facility apparatus provided for a facility a user may visit,
wherein the user apparatus includes: -
an intention input control unit for supplying an intention of a user carrying the user apparatus to a service provider at the facility; an intention information transmission control unit for transmitting intention specification information capable of specifying an input user intention to a facility apparatus capable of communicating with the user apparatus under condition that the intention input control unit inputs a user intention; and an appearance information transmission control unit for transmitting appearance specification information capable of specifying external characteristics of a user carrying the user apparatus to a facility apparatus capable of communicating with the user apparatus; and wherein, the facility apparatus includes; a notification control unit for notifying, when receiving the intention specification information from the user apparatus, a service provider at the facility of a user intention specified based on the intention specification information along with external characteristics of a user specified based on appearance specification information received from the user apparatus. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A facility apparatus used for an information communication system, the system including:
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a user apparatus that is carried by a user and includes an intention input control unit for entering a user intention concerning a service provider at a facility, an intention information transmission control unit, and an appearance information transmission control unit, wherein, when the intention input control unit inputs a user intention, the intention information transmission control unit transmits intention specification information capable of specifying an input user intention to a facility apparatus capable of communication and the appearance information transmission control unit transmits appearance specification information capable of specifying user'"'"'s external characteristics to a facility apparatus capable of communication; and a facility apparatus that is provided for a facility a user may visit, the facility apparatus comprising; a notification control unit for notifying a service provider at the facility of a user intention specified based on the intention specification information along with external characteristics of a user specified based on appearance specification information received from the user apparatus under condition that the intention specification information is received from the user apparatus. - View Dependent Claims (13, 14, 15, 16)
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17. A user apparatus used for an information communication system, the system including:
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the user apparatus carried by a user; and a facility apparatus that is provided for a facility possibly visited by a user and includes a notification control unit for notifying a service provider at the facility of a user intention specified based on intention specification information along with the user'"'"'s external characteristics specified based on appearance specification information capable of specifying the user'"'"'s external characteristics received from the user apparatus under condition that the intention specification information capable of specifying a user intention concerning the service provider at the facility is received from the user apparatus, the user apparatus comprising; an intention input control unit for supplying an intention of a user carrying the user apparatus to a service provider at the facility; an intention information transmission control unit for transmitting intention specification information capable of specifying an input user intention to a facility apparatus capable of communicating with the user apparatus under condition that the intention input control unit inputs a user intention; and an appearance information transmission control unit for transmitting appearance specification information capable of specifying external characteristics of a user carrying the user apparatus to a facility apparatus capable of communicating with the user apparatus. - View Dependent Claims (18, 19, 20, 21, 22, 23, 24)
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25. A method for controlling a facility apparatus used for an information communication system including:
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a user apparatus that is carried by a user and includes an intention input control unit for entering a user intention concerning a service provider at a facility and an intention information transmission control unit, and an appearance information transmission control unit wherein, when the intention input control unit inputs a user intention, the intention information transmission control unit transmits intention specification information capable of specifying an input user intention to a facility apparatus capable of communication and the appearance information transmission control unit transmits appearance specification information capable of specifying user'"'"'s external characteristics to a facility apparatus capable of communication; and the facility apparatus provided for a facility a user may visit, the method comprising; notifying a service provider at the facility of a user intention specified based on the intention specification information along with external characteristics of a user specified based on appearance specification information received from the user apparatus under condition that the intention specification information is received from the user apparatus. - View Dependent Claims (27)
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26. A method for controlling a user apparatus used for an information communication system including:
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the user apparatus carried by a user; and a facility apparatus that is provided for a facility possibly visited by a user and includes a notification control unit for notifying a service provider at the facility of a user intention specified based on intention specification information along with the user'"'"'s external characteristics specified based on appearance specification information capable of specifying the user'"'"'s external characteristics received from the user apparatus under condition that the intention specification information capable of specifying a user intention concerning the service provider at the facility is received from the user apparatus, the method comprising; supplying an intention of a user carrying the user apparatus to a service provider at the facility; transmitting intention specification information capable of specifying an input user intention to a facility apparatus capable of communicating with the user apparatus under condition that a user intention is input; and transmitting appearance specification information capable of specifying external characteristics of a user carrying the user apparatus to a facility apparatus capable of communicating with the user apparatus. - View Dependent Claims (28)
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Specification