Method and System for Recognition of Incoming Calls to A Voicemail System

• US 20080254772A1
• Filed: 04/10/2007
• Published: 10/16/2008
• Est. Priority Date: 04/10/2007
• Status: Active Grant

• Current Assignee: AT&T Knowledge Ventures, L.P. (AT&T, Inc.)
• Original Assignee: AT&T Knowledge Ventures, L.P. (AT&T, Inc.)
• Inventors: Bender, Maureen, McLaughlin, Paul R.
• Granted Patent: US 7,899,498 B2
• Time in Patent Office: Days
• US Class Current: 455/413
• CPC Class Codes: H04M 1/675 the user being required to insert a coded card, e.g. a smart card carrying an integrated circuit chip
• CPC Class Codes: H04M 11/10 with dictation recording and playback systems
• CPC Class Codes: H04M 2203/256 comprising a service specific user interface
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 88/06 adapted for operation in multiple networks or having at least two operational modes, e.g. multi-mode terminals

Abstract

A system and method for recognition of incoming call to a voicemail system is disclosed. A radio frequency identification (RFID) authenticates a user of a mobile communication device. The mobile communication device enables a one-button dialing of a voicemail system based on the RFID signal. The voicemail system recognizes the incoming call as the owner of the voicemail system and presents a plurality of options for accessing the voicemail system without playing the outgoing message.

Claims

1. A system for accessing a voicemail service, the system comprising:

a radio frequency identification device; and

a mobile communication device operably configured to enable one-button dialing of the voicemail service upon authentication with the radio frequency identification device.

2. The system of claim 1 wherein the mobile communication device has a first telephone number and the voicemail service has a second telephone number.

3. The system of claim 1 wherein the voicemail service presents the user of the mobile communication device with a set of options for access to the voicemail service.

4. The system of claim 3 wherein a first option for access to the voicemail service includes leaving a voice message without an outgoing message.

5. The system of claim 4 wherein a second option for access to the voicemail service includes entering a mailbox directly.

6. The system of claim 5 wherein a third option for access to the voicemail service includes listening to voice messages in the mailbox of the voicemail service.

7. The system of claim 6 wherein a fourth option for access to the voicemail service includes accessing a setup menu for the mailbox of the voicemail service.

8. The system of claim 1 wherein the mobile communication device authenticates with a plurality of radio frequency identification devices.

9. A method comprising:

authenticating a mobile communication device from a radio frequency identification device; and

enabling one-button dialing for a voicemail system from the mobile communication device upon authentication.

10. The method of claim 9 further comprising:

recognizing a telephone number of the mobile communication device by the voicemail system;

identifying an owner of the voicemail system based on the recognition of the telephone number of the mobile communication device; and

presenting a set of options after the voicemail system recognizes the telephone number of the mobile communication device.

11. The method of claim 10 wherein a first option for accessing the voicemail system is directly leaving a voicemail without hearing an outgoing message.

12. The method of claim 11 wherein a second option for accessing the voicemail system is to enter a mailbox directly.

13. The method of claim 12 wherein a third option for accessing the voicemail system is to hear a set of messages left in the mailbox.

14. The method of claim 13 wherein a fourth option for accessing the voicemail system is to access a setup menu for the mailbox.

15. The method of claim 9 wherein the mobile communication device has a first telephone number and the voicemail system has a second telephone number.

16. A mobile communication device for enabling access to a voicemail system upon authentication by a radio frequency identification device, the communication device comprising:

a one-button dialing feature module;

a signal receiver module operably configured to receive an identification signal from the radio frequency identification device; and

a memory module configured to verify the identification signal and to enable the one-button dialing feature module.

17. The communication device of claim 16 wherein the memory module is a database to verify the identification signals for a plurality of users.

18. The communication device of claim 17 wherein the one-button dialing feature module connects with a plurality of voicemail systems based on a user from the plurality of users.

19. The communication device of claim 18 wherein the memory module enables the one-button dialing feature to connect to the voicemail system associated with the identification signal of the user.

20. The communication device of claim 19 wherein each of the plurality of voicemail systems has a different telephone number.