Wireless communication system for monitoring and managing client interface for area-specific process

• US 20080261510A1
• Filed: 04/20/2007
• Published: 10/23/2008
• Est. Priority Date: 04/20/2007
• Status: Abandoned Application

• Current Assignee: Bo-In Lin
• Original Assignee: Bo-In Lin
• Inventors: Lin, Bo-In
• Application Number:
  US11/788,635
• Publication Number:
  US 20080261510A1
• Time in Patent Office: Days
• US Class Current: 455/3.01
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 50/40 Business processes related to the transportation industry shipping G06Q10/083
• CPC Class Codes: H04W 4/02 Services making use of location information
• CPC Class Codes: H04W 4/029 Location-based management or tracking services

Abstract

A method enables a communication between a process client and a wireless process server to carry out an area-specific process in an area. The method includes a step of transmitting a message from a wireless process server to a wireless communication device operated by the process client. The message includes information related to the area-specific process for enabling the process-client to better arrange time before the area-specific process is scheduled to carry out in the area. In a specific embodiment, the wireless communication server sends a message to notify the process client about a location and an estimate time for the process client to carry out the area-specific process. In another preferred embodiment, the communication system enables the process client to employ a wireless communication device owned by the process client.

Claims

1. A wireless communication system in a shopping area comprising:

a wireless communication server for receiving a message from a customer for registering a wireless communication device used by said customer for sending message to and receiving message from said wireless communication server related to ongoing situations and transactions to be carried out in said shopping area.

2. The wireless communication system of claim 1 further comprising:

a plurality of checkout stations for processing a checkout transaction for said customer wherein said wireless communication server further monitoring a processing state of said checkout stations for sending message to said wireless communication device to notify said customer of a checkout station and approximate time for said customer to checkout.

3. The wireless communication system of claim 1 wherein:

said wireless communication server further monitoring a location of said customer in said shopping area for sending messages to said wireless communication device to notify said customer of an ongoing situation in said shopping area near said location of said customer.

4. The wireless communication system of claim 1 wherein:

said wireless communication server is provided with a function to automatically detect a presence of said customer through detecting an initial presence of said wireless communication device in said shopping area.

5. The wireless communication system of claim 1 wherein:

said wireless communication server is provided with a function to automatically detect a presence of said customer through detecting an initial presence of said wireless communication device in said shopping area and to automatically register said customer in said wireless communication server for sending message to and receiving message from said wireless communication device related to said ongoing situations and transactions to be carried out in said shopping area.

6. The wireless communication system of claim 1 further comprising:

at least a shopping-area dedicated wireless communication device available to said customer to register with said wireless communication server and to use said shopping-area dedicated wireless communication device for sending message to and receiving message from said wireless communication server related to ongoing situations and transactions to be carried out in said shopping area.

7. The wireless communication system of claim 1 wherein:

said wireless communication server further store at least a data of a customer as member for using a membership wireless communication device in said shopping area.

8. The wireless communication system of claim 1 further comprising:

at least a customer-owned wireless communication device for registering with said wireless communication server for sending message to and receiving message from said wireless communication server related to ongoing situations and transactions to be carried out in said shopping area.

9. The wireless communication system of claim 1 wherein:

said wireless communication server further receiving and processing a customer estimated checkout time for monitoring said ongoing situation in said shopping area for sending a message to said wireless communication device to notify said customer a designated location and time for said customer to check out.

10. The wireless communication system of claim 1 wherein:

said wireless communication device further including a product identification code scanner for scanning a product identification code as a purchase item; and

said wireless communication server further receiving and processing said product identification code transmitted from said wireless communication device to prepare a checkout process for said purchase item.

11. The wireless communication system of claim 1 wherein:

said wireless communication device further including a product identification code scanner for scanning a product identification code as a purchase item to pickup at checkout; and

said wireless communication server further receiving and processing said product identification code transmitted from said wireless communication device to prepare a checkout process with said purchase item ready for pickup.

12. The wireless communication system of claim 1 wherein:

said wireless communication device further including a product identification code scanner for scanning a product identification code as a purchase item for home delivery; and

said wireless communication server further receiving and processing said product identification code transmitted from said wireless communication device to prepare a checkout process for said purchase item ready for home delivery.

21. The wireless communication system of claim 1 wherein:

said wireless communication device further including a scanner for scanning required documents for checking in with an airline; and

said wireless communication server further receiving and processing said required documents transmitted from said wireless communication device to prepare a check in process of said passenger.

22. The wireless communication system of claim 1 wherein:

said wireless communication server further monitoring a location of said passenger in said airport area for sending messages to said wireless communication device to notify said customer of said ongoing situations in said airport area near said location of said passenger.

13. A wireless communication system in an airport area comprising:

a wireless communication server for receiving a message from a passenger for registering a wireless communication device used by said passenger for sending message to and receiving message from said wireless communication server related to ongoing situations and passenger checking in processes to be carried out in said airport area.

14. The wireless communication system of claim 13 further comprising:

a plurality of airline check-in counters for handling a passenger check in process of said passenger wherein said wireless communication server further monitoring a processing state of said airline check in counter for sending message to said wireless communication device to notify said passenger of a check in counter and an approximate time for said passenger to check in at said check in counter.

15. The wireless communication system of claim 13 wherein:

said wireless communication server is provided with a function to automatically detect a presence of said passenger through detecting an initial presence of said wireless communication device in said airport area.

16. The wireless communication system of claim 13 wherein:

said wireless communication server is provided with a function to automatically detect a presence of said passenger through detecting an initial presence of said wireless communication device in said airport area and to automatically register said passenger in said wireless communication server for sending message to and receiving message from said wireless communication device related to ongoing situations and passenger checking in processes to be carried out in said airport area.

17. The wireless communication system of claim 13 further comprising:

at least a airport-area dedicated wireless communication device available to said passenger to register with said wireless communication server and to use said airport-area dedicated wireless communication device for sending message to and receiving message from said wireless communication server related to ongoing situations and passenger checking in processes to be carried out in said airport area.

18. The wireless communication system of claim 13 wherein:

said wireless communication server further store at least a data of a passenger as member for using a membership wireless communication device in said airport area.

19. The wireless communication system of claim 13 further comprising:

at least a passenger-owned wireless communication device for registering with said wireless communication server for sending message to and receiving message from said wireless communication server related to ongoing situations and passenger checking in processes to be carried out in said airport area.

20. The wireless communication system of claim 13 wherein:

said wireless communication server further receiving and processing a customer estimated arrival time to said airport area for monitoring said ongoing situation in said airport area for sending a message to said wireless communication device to notify said passenger a designated location and time for said customer to check in with an airline.

23. A wireless communication system for monitoring and managing communications for carrying out an area-specific process in an area, said wireless communication system comprising:

a wireless communication server for receiving a message from a process client for registering a wireless communication device used by said process client for sending message to and receiving message from said wireless communication server related to ongoing situations and said area-specific process to be carried out in said area.

24. The wireless communication system of claim 23 further comprising:

a plurality of process stations for carrying out said area-specific processes for said process client wherein said wireless communication server further monitoring a processing state of said process stations for sending message to said wireless communication device to notify said process client of a process station and an approximate time for said process client to carry out said area-specific process.

25. The wireless communication system of claim 23 wherein:

said wireless communication server further monitoring a location of said process client in said area for sending messages to said wireless communication device to notify said process client of an ongoing situation in said area near said location of said process client.

26. The wireless communication system of claim 23 wherein:

said wireless communication server is provided with a function to automatically detect a presence of said process client through detecting an initial presence of said wireless communication device in said area.

27. The wireless communication system of claim 23 wherein:

said wireless communication server is provided with a function to automatically detect a presence of said process client through detecting an initial presence of said wireless communication device in said area and to automatically register said process client in said wireless communication server for sending message to and receiving message from said wireless communication device related to said ongoing situations and processes to be carried out in said area.

28. The wireless communication system of claim 23 further comprising:

at least an area-specific dedicated wireless communication device available to said process client to register with said wireless communication server and to use said area-specific dedicated wireless communication device for sending message to and receiving message from said wireless communication server related to ongoing situations and processes to be carried out in said area.